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Customer Ratings & Reviews

$999.99
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Comp. Value: $1,299.99
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Customer reviews

Rating 4.6 out of 5 stars with 990 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the ample space and well-designed size of the 19.6 Cu. Ft. Frost-Free Upright Freezer, along with its overall performance and quiet operation. The freezer's capacity, ease of use, and organizational features are also well-received, as is its price point and user-friendly temperature controls. However, some customers have reported issues with freezing functionality and the strength of the door seal, while a few have expressed dissatisfaction with the delivery service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 990 reviews
  • Rated 5 out of 5 stars

    Best Buy fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service. Would recommend Best Buy and their products each and every time ... in addition, the price match makes it a no-brainer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Larger with more capacity than the freezer we repl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are enjoying the large capacity freezer which is well organized and has great ligting

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity, Quick freeze a plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit 1/2 Cow with some items already in the freezer. I like the idea of quick freezing when I first put it in to lock in the freshness. Ability to add ice maker down the road also a plus. Hopefully, long term quality matches initial!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the $$$$

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a freezer for fish, bait, large bags of ice, i buy in bulk and then break down into small amounts with vacuum sealer... great value, nice amount of shelving, great price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 19.6 Cu Ft. Frost-Free Upright Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool 19.6 Cu Ft. Frost-Free Upright Freezer in White is very nice for our needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer. Pleased with it, except it’s light weight and moves each time I open the door. I want to anchor it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had this freezer that long, so far I love it. Just the right size for my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic freezer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this a year ago, and it’s been a win! It holds so much - 1/2 beef plus all the other necessities. No issues with frost, holds the temp well and has good storage. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Best purchase I made all year!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This upright freezer is everything that I wanted. I am a cook-from-scratch gal and need organized storage for homemade broths, meats, soups, etc. Purchasing online was easy and quick; customer service at pickup was amazing. I highly recommend this freezer and Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works perfectly. The delivery man came in, put it in place. They made everything very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomy and attractive freezer/perfect for stocking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the pending meat shortages, we wanted a large storage capacity freezer with many easy to see and reach shelves. This is perfect so far and we love having many months of frozen food on hand. Had it delivered to the garage and only needed to install the door handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great budget freezer. It has the door hinge on the right and cannot be put on the left. The freezer is free of any frost buildup, has excellent lighting, adjustable shelves and storage compartments on the door. The freezer also has a built-in door lock. I am very happy with this freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This place is the best the associate are knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool products are great.I have always had excellent products from them.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    For Whirlpool 19.6 cu .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    #1 I buy this one because it’s made in America. #2 it’s tall , that wait not take too much room. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Standup Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer, easy setup, perfect size door shelves, easy storage capabilities, great lighting inside, love the idea that it has a lockable door with key.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size. Ease to move- on wheels. Comfortable to use.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Lots of storage space. Have had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controls frost like a champ; super quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made. The movable shelves very helpful. Door shelves much more usable than other brands looked at. Good lighting inside. A great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool 19.6 Cu Feet upright freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer arrived as advertised. The only thing is it's somewhat noisy but seems to work fine.

    I would recommend this to a friend