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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 959 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 19.6 Cu. Ft. Frost-Free Upright Freezer's spacious interior and ample shelving, highlighting its quiet operation and ease of use. Many appreciate the freezer's capacity and performance, finding it a great value for the price. However, some customers reported issues with temperature control and the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 959 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good freezer/fridge combo we use it primarily for just the freezer functions but provides lots of good usable space and it’s convenient to grab things out of versus a chest style

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wonderful Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful freezer, roomy, well lit. Has a built in alarm that will flash red if the temperature goes 19 degrees above freezing. Relatively quiet. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I purchased this frost free upright freezer about a month ago and started to use it immediately, there is plenty of room and easy to get to things without any effort. Thinking of buying another one for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent freezer, value for the money. Just beware the price for this model can fluctuate between $100-200 depending on the retailer. So, it pays to shop around. Excellent features from the fast freeze, interior light, movable door shelves, etc. Definitely would recommend this freezer...Whirlpool is a world renown company. Best Buy price matches and provides excellent service.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 5 out of 5 stars

    Gear product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect, works great. Delivery was timely but the door got damaged. It’s been two months and it’s still not fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My frezzer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. It has lots of room and I love the frost free. I had the product since May and could not be happier. Also, it works great in the garage!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent supplement freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer to make up for what the other 4 freezers can't hold. I can now see what I have in the larger stand up freezer has, with some room for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stand up freezer purchase/delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Start to finish less than 10 minutes on the purchase, Then got lucky with the delivery window when I got a call a couple of hours before the scheduled time asking if i could accommodate an early delivery (worked perfect for me). Had the old one removed and the new one set in place in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we bought this to be able to freeze meat as covid has messed everything up. It holds a lot. Plus we could start buying all those frozen dinners and stuff we could not for years. Worth it

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    awesome freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space. holds everything we need. When all other places were sold out Best Buy had it in stock, and the delivery was super easy. The two gentlemen were super nice and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new upright freezer. Very large. Went from two freezers to one. Ordered online and was delivered inside by best buy. I just had to tell them where to put it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great unit for the price. Delivery and set up were a breeze and handled very professionally. plenty of room inside.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Never again with whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size , but temp light keeps coming on, why, I dont know. Been trying to get this resolved and whirlpool won't return my calls. The freezer is just a month old.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Upright Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to replace our 22 year old chest type freezer with an upright because of things getting shoved to the bottom and outdated. Very pleased with the organization that can be done with this freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good, lock feature is a plus on door. Adequate space

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Such a great Size!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer for all your stocking up needs! It fits a lot, the shelf racks hold a good amount of weight, and it looks sleek!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best freezer ever I would recommend everyone to get it you can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to put as a garage. Freezer works as expected very nice

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Whirlpool freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We lost our old freezer. We needed this freezer fast. Good freezer. Same replacement from old one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Freezer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was reasonable but the red 'danger' light is on almost all of the time. Super frustrating. I don't have time to empty and defrost it every month.

    I would recommend this to a friend