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Customer Ratings & Reviews

$999.99
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Comp. Value: $1,299.99
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Customer reviews

Rating 4.6 out of 5 stars with 990 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the ample space and well-designed size of the 19.6 Cu. Ft. Frost-Free Upright Freezer, along with its overall performance and quiet operation. The freezer's capacity, ease of use, and organizational features are also well-received, as is its price point and user-friendly temperature controls. However, some customers have reported issues with freezing functionality and the strength of the door seal, while a few have expressed dissatisfaction with the delivery service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 990 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wonderful Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful freezer, roomy, well lit. Has a built in alarm that will flash red if the temperature goes 19 degrees above freezing. Relatively quiet. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer has been great! Our last freezer went out and this was a replacement for us. It is bigger and with the upright we can see everything we have in there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my freezer. I love the way it looks. And the keeps your food freezes just right.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good spacious freezer. Working well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works well. It is very spacious. It is very nice that it has wheels for easy movement. It really keeps the food cold for the amount of time it’s in the freezer. It has a great seal on the door. I would recommend buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent supplement freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer to make up for what the other 4 freezers can't hold. I can now see what I have in the larger stand up freezer has, with some room for more.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we bought this to be able to freeze meat as covid has messed everything up. It holds a lot. Plus we could start buying all those frozen dinners and stuff we could not for years. Worth it

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    awesome freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space. holds everything we need. When all other places were sold out Best Buy had it in stock, and the delivery was super easy. The two gentlemen were super nice and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 3 out of 5 stars

    Whirlpool freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More space than anticipated. Easy to find things. Configuration of shelving is great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My frezzer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. It has lots of room and I love the frost free. I had the product since May and could not be happier. Also, it works great in the garage!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new upright freezer. Very large. Went from two freezers to one. Ordered online and was delivered inside by best buy. I just had to tell them where to put it.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 5 out of 5 stars

    Gear product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect, works great. Delivery was timely but the door got damaged. It’s been two months and it’s still not fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frost free!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated from a 20 year old upright and glad we did. Frost free is so convenient

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Such a great Size!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer for all your stocking up needs! It fits a lot, the shelf racks hold a good amount of weight, and it looks sleek!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Extremely quiet and large freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large freezer with strong shelves,very cold. Will hold a whole cow. Runs vey quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extra space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this freezer to replace an old, non energy efficient, non self defrosting freezer. It's perfect for our needs and the delivery was quick, easy and they came as scheduled

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Never again with whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size , but temp light keeps coming on, why, I dont know. Been trying to get this resolved and whirlpool won't return my calls. The freezer is just a month old.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great unit for the price. Delivery and set up were a breeze and handled very professionally. plenty of room inside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upright Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to replace our 22 year old chest type freezer with an upright because of things getting shoved to the bottom and outdated. Very pleased with the organization that can be done with this freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the stand up/upright freezer. It is so much more practical for storing my food as I am able to use space better. The door suction is very strong ensuring the door closes tightly which is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very effective and runs quietly.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good interior for convenient storage of food contents, It was delivered according to schedule and movers handled this large and heavy appliance carefully and effectively.

    I would recommend this to a friend