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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 959 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers praise the 19.6 Cu. Ft. Frost-Free Upright Freezer's spacious interior and ample shelving, highlighting its quiet operation and ease of use. Many appreciate the freezer's capacity and performance, finding it a great value for the price. However, some customers reported issues with temperature control and the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 959 reviews
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Awesome for the price..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a half of a cow every year. The freezer was at my home before the beef was processed. Once I got the beef home I was surprised how much room I still had for our chicken and lamb and pork.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect! Nice Looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a large family and needed an extra freezer inside the home. We had a small in our utility room. It was a perfect and is good looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great produce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice shelves and has lots of in the indoor containers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the performance of this freezer. I like all the attachments on the door too. I recommend this product to the world.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent workhorse freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an upright freezer to store our Vermont garden's bountiful harvest - this fits the bill perfectly. Quiet, efficient, well designed, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    so far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this freezer for a few weeks now and so far it's great. Seems to maintain a steady temp and runs quieter than expected. Hope it lasts many years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standing Freezer 19 cubic foot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic couldn't be happier so far.. Delivered, Installed andnold one removed. Ontime and no problems... thanks Best Buy... Being a Total Protection Member is a great product as well as the Best Quality Items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezerAnd one of the best investments that I could have made. Love the fact that it is a frost free upright which makes finding food so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Easy access & lots of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new freezer. It holds more than our chest freezer and we don’t have to stand on our head and unload half the freezer to locate what we want for dinner.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Fantastic Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t do anything but an upright frost free freezer! Attractive, solid design. Lots of room. Love it- very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed a new freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first freezer I received had a problem. It was replaced and the second on is working wonderfully well. I have used Whirlpool appliances for many years and was surprised with the problem with the first one received. But then I remembered that this is the first time I have ever had any problem with one of them. So I requested a replacement. I am happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Excellent freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer works fantastic with a lot of storage room. Door shelves are adjustable for different needs. I would highly recommend this freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good freezer good size and cools very nice recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stopped working after 9 months. Will update.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mine used from a Best Buy Outlet store and it initially worked great for about 9 months. It has been used as a basement freezer during that time. The “freezer” component has stopped working recently and as a result, all the food inside went bad overnight. Will be replacing a fuse in hopes that it will start again, but I would recommend caution with open box sales.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is slightly bigger than our previous one -- which died after 8 years. i like the compartments and storage layout.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Freezer!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Freezer! It has lot's of space and is staying at the correct temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FREEZE It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new freezer. I love the ability to stock my items and know what i have versus putting them in and having to DIG to see what's left.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Freezer for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this freezer that we have in our garage. Not too deep and lots of storage space. Highly Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great storge capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room to store all sorts of frozen foods. Works great so far. Only time will time on how long it last.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great freezer for all of my holiday baking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited six months for this freezer and I’m so glad I did. It’s very spacious and holds a lot more than I expected

    I would recommend this to a friend