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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 959 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 19.6 Cu. Ft. Frost-Free Upright Freezer's spacious interior and ample shelving, highlighting its quiet operation and ease of use. Many appreciate the freezer's capacity and performance, finding it a great value for the price. However, some customers reported issues with temperature control and the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 959 reviews
  • Rated 4 out of 5 stars

    Perfect basement freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer replaced mine that broke. It’s a nice size and it’s easy to use. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and installed freezer fits great in my garage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Big Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Love the adjustable shelves. The audible alarm for high temp is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Whirlpool Upright Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the money. It is exactly what we were looking for. Plenty of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer works well. I like the green light that shows it is functioning properly. Have had it awhile now and never had an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust Whirlpool and this is no different, Plenty of storage and pull out drawer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the value, although surprised the price has gone up on these freezers. Could also be better if it had electronic displays outside. Overall, good interior space and shelfs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wanted to love it but defective seal from start

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the pandemic, we waited forever to be able to purchase an upright freezer, and because of the pandemic, we had to purchase online sight unseen. I like the layout of the freezer and read the reviews, which are overall great, before purchasing it. We have only had it for about a week and have had problems with it getting frost and ice in the top of it since we turned it on. Tried many things and even rearranging food in it. However, after getting a stool and looking at the top of the door, the gasket doesn't seal right which is causing our problem. Whirlpool will send someone out to fix it and may or may not charge us depending on if they deem it a warranty problem. I told them no way will I be paying for service on an item that hasn't worked right from the start. I'm sure it is covered by warranty, but for an item that cost this much, I think I will just return it and buy a different upright freezer when I am able to find one. I don't want to start with a problem like that from the beginning. Too bad, because I did like the looks and function of it otherwise.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent freezer with good space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this freezer is quite spacious and easy to understand/set the controls. i would recommend this freezer for purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely freezer with lots of space. Perfect secondary storage freezer for our basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE, LOVE it!! Has lots of shelves, light goes on when door open, door shuts automatically, Can't say enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is easy to load and you know where everything is .I've always have had chest freezers before. Love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Freezer has great space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 19.6 Whirlpool Freezer got cold very quickly. The adjustable shelves are a bonus compared to other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer, lots of room and shelves with separate storage areas on the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. I love this upright freeze. Makes getting food out easy and stress-free.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble getting best buy to honor the warranty

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fine product for what you need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine - no real frills but works well. I'd recommend it for a garage or basement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed. I would give 5 stars, but it took a bit to get to the temp we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Amazing Upright Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful upright with tons of space! You can’t go wrong with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Works great, plenty of space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, plenty of space. The only thing I wish it had was a light showing me that it's on.

    I would recommend this to a friend