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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 961 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers praise the 19.6 Cu. Ft. Frost-Free Upright Freezer's spacious interior and ample shelving, highlighting its quiet operation and ease of use. Many appreciate the freezer's capacity and performance, finding it a great value for the price. However, some customers reported issues with temperature control and the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 961 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good freezer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Works well. Holds lots of food. Sturdy build.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery- 5 star Packaging- 5 star So far working great as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the freezer. So far it’s doing a great job of keeping meet. Gold seals up nicely. It sucks all the air out every time you close the door. We really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Glad to get the only freezer in the state!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. I love this freezer. It is spacious and beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Hotel what a great item and the price was the best around.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy. Huge inside. Stays cold without freezer burn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit for our basement.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well laid-out freezer. Did not realize it was a counter-depth freezer until it was delivered, but it is perfect -- things won't "get lost" in the back, there are plenty of shelves, and the door arrangement is great. And it meets the most important of all criteria -- it is made in America. (Refuse to buy anything from China, and make every attempt at buying only American-made products.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer especially the 'flash freeze' capability. Very helpful when you need a quick freeze. Only drawback is the wheels should lock. When you pull the door open the whole freezer moves toward you a few inches. But not a show stopper by any means.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool frost free freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large freezer. Nice storage options in addition to shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It is large enough to fit all of our needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just the right size for everything, and then some! We love it! It also looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older (25-plus years) Whirlpool. Simple design, good storage capacity and shelf layout. The price was 200 dollars less than the identical model at a local appliance store and included delivery, which the local store did not.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Looks good and deep baskets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upright is the way to go, easy to access items and great storage.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Large and maintains temperature in garage. If it lasts 10 years i will be happy. Wish it was 30 cf though

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great for large amounts of frozen item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it lots of room for your frozen items and it’s self defrosting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy used ,my wife is like it,easy set up temperature

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Honolulu essential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of space to store boxes of meats. Very functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    upright freezer delivery.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Been trying for months to buy a freezer. No luck. Best Buy is the only place I could find an upright freezer and a great name brand. Always love Best Buy. Thank You. Delivery was beyond excellent. Fast, easy, no problems PERFECTION. Hauled off all trash. Friendly. Professional. 100 percent satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right size for us; maintains steady temperature; baskets provide easy visual

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Temperature swings between -10C and -23C, a little too wide. Other than that every is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivery fast. They will text me two hours before they come. They can match with other stores.

    I would recommend this to a friend