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Customer Ratings & Reviews

$999.99
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Comp. Value: $1,299.99
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Customer reviews

Rating 4.6 out of 5 stars with 990 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the ample space and well-designed size of the 19.6 Cu. Ft. Frost-Free Upright Freezer, along with its overall performance and quiet operation. The freezer's capacity, ease of use, and organizational features are also well-received, as is its price point and user-friendly temperature controls. However, some customers have reported issues with freezing functionality and the strength of the door seal, while a few have expressed dissatisfaction with the delivery service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 990 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    19.6 upright freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great experience. The space this is great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for our needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is great and really like the upright features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Solid Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what you would expect for a good functioning spacious freezer

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Amazing space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect if you have a lot of groceries to store!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality my wife is enjoying it because she has a hard time with the other one but now she is very happy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools great in garage and is very large lots of bins

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great price and great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect.. simple but very spacious and perfect..

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love this freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large freezer and glad we bought it! Plenty of room

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the best size I could have chosen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully optimistic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Thid is our second freezer of this model. The first went out in just 8 months and was not repairable. This is a replacement. We love the inside layout and options for shelf and door pocket adjustablity. Watch contracted delivery people. They did damage to my house. Best Buy did take care of damage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good size freezer. I am happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds lots of space to hold stuff and love the drawers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By Buy gave me all the information that I needed to purchase this freezer. We are completely satisfied with our purchase. Everything worked out very well, and the geek squad team completely set up and leveled it for us. Very happy with the freezer, Best Buy and the geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Whirlpool 19.6 Cu. Ft. freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made, works very well. Quiet, too. Recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well no frost noted quite running Effective freezing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer works great. It's design allows you to find everything inside easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed a new freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful appliance. Lots of room and does excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is great, the delivery was timely and the men delivering the freezer were polite, helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of room and not very expensive. I would recommend this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what we needed, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to Covid19 we are still stuck with our old freezer just in our way as Best Buy would not take it to haul off. Hopefully they will return when everyone is back to a new normal and get the old freezer like they claim.

    I would recommend this to a friend