Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$999.99
Save $300
Comp. Value: $1,299.99
Deal ends in 2:36:20

Customer reviews

Rating 4.6 out of 5 stars with 990 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the ample space and well-designed size of the 19.6 Cu. Ft. Frost-Free Upright Freezer, along with its overall performance and quiet operation. The freezer's capacity, ease of use, and organizational features are also well-received, as is its price point and user-friendly temperature controls. However, some customers have reported issues with freezing functionality and the strength of the door seal, while a few have expressed dissatisfaction with the delivery service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 990 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Nice freeze

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and roomy for my local meats business

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this freezer it is in our garage and works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product...not so great delivery date

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is a good unit, but we had several issues with delivery. The item kept getting postponed and we even received a phone call within the delivery time stating it was going to be another 2 weeks. Delays happen, but communication was not good. Especially waiting to contact us on the day of, inside the delivery window.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a freezer...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer works as it should. It's a freezer. It has a light in it so you can see what you’re looking for. It has a lock. It has a flash freeze option. It is a freezer that keeps food frozen. It does what it's supposed to do. I dropped it down a star just because its rather loud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezes Quickly

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it 2 months, it works great. No issues with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chillingly Good

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an upright freezer. Not much more to say than that. It's been working well since we bought it, and we're happy with it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whirlpool Freezer-cooling motor burned out 3 days

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Freezer was delivered - worked for 2 days and went out while we were on vacation - lost everything in the unit. - Best Buy replaced with a new unit - keeping our fingers crossed that there will be no further issues

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inside space for large items and door space for small ltems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the right size, and it is attractive too...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased this great freezer, we love it! The interior design is perfect to fit all our grocery items. I also a beautiful RED, WHITE AND BLUE sticker stating MADE IN THE USA!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Nice freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer, has plenty room and also has Lott’s of light

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble getting best buy to honor the warranty

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable staff and the delivery was as scheduled. No problem with the product. Very happy with your staff. Always able to find someone to help and they know their products unlike most other stores I have shopped at recently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up and freezes items rock hard.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packed well, rolls easily, only complaint the butter tray cover was not secured during packaging and was tossed about inside the freezer during shipping and arived heavily scuffed beond repair but still functions. Overall vary happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love our new Freezer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the freezer! So large and keeps the temp at 0 degrees even in our Florida garage! The only disappointment is that this one opens on the left side and we wanted it to open on the right and the hinges cannot be switched. But we rearranged our garage a little different and made it work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be working as intended. Will be filling it with a 1/4 beef in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cold like an ex's heart

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this big boy over the objections of the spouse. But was happy after seeing how functional and needed it has been for some time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had the freezer one month, but it is doing very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's noisy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were happy this was in stock. We had been out of town and came home to a bloody mess. We had to drive 90 miles one way to get an appliance. There were not too many in stock but we liked this one. We got it home and transferred any food that was salvageable. We have found it a lot noisier than our old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The sales associate was very knowledgeable and accommodating .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a long time for this freezer!!! Enjoying finally filling it with meal deals!! Only downfall is that the door has to be completley 180* open in order for the drawers to pull open fully.

    I would recommend this to a friend