Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$999.99
Save $300
Comp. Value: $1,299.99
Deal ends in 19:23:12

Customer reviews

Rating 4.6 out of 5 stars with 990 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the ample space and well-designed size of the 19.6 Cu. Ft. Frost-Free Upright Freezer, along with its overall performance and quiet operation. The freezer's capacity, ease of use, and organizational features are also well-received, as is its price point and user-friendly temperature controls. However, some customers have reported issues with freezing functionality and the strength of the door seal, while a few have expressed dissatisfaction with the delivery service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 990 reviews
  • Rated 5 out of 5 stars

    Replacement freezer! I love this one better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a freezer die in me and this was to replace it. I love this freezer. The storage drawers are great. I like how the door trays are Laid-out. Works great . No issues at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer was delivered by very professional young men that were very nice. The lock is hard to turn and the bottom half of the door is set up in a useless way, but it is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hunting Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this freezer. I was looking for one to hold a lot of meat as I’m a hunter and it holds more than I expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to see that this freezer is ready to use within 4-6 hours of plugging it in for the first time. I am happy with the way it is set up and absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered, it was turned on, it cooled down and we put food in it. It sits in our garage and keeps everything frozen so far... only had it about a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the item and the delivery personnel was very personal. The best service so pleases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J. P.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer. Freezes fast. Good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved our upright freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase and acquisition of this item was super fast and without a flaw. Very much pleased with not only the product, but with the service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a replacement for our freezer in the shed. The price was right, the delivery guys were awesome. We feel this was a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick delivery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With delivery delays h as happening all over. Best Buys delivered mu freezer in 2 days You have earned my business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upright freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this upright freezer. No frills, just a solid and practical freezer. Easy to access items due to vertical accessibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize it was bigger than my old one but if fit perfectly in the garage. Love that I have more room and bins to store food. The geek squad who delivered were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lot's of Storage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and delivery was perfect. Had trouble the second day getting the temperature to stabilize, but once it stabilized have had no issues since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer is ok

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller then I thought but because of covid , and a fire taking mine this was the first one that was available, and I had to get what I could.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy! The fridge provided lots of freezer space to store bulb shopping. We order this Monday and it was delivered Tuesday at 8:00 am, this made my day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep Freezer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my freezer! Its a great way to store extra food, meat etc. It doesn't take up alot of space but very spacious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased a freezer wasn't back ordered.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to Covid 19, most stores have been sold out and orders are back logged, not so with Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No set up, door auto closes easily

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I got this... no digging thru drawers, easy to see everything at a glance, great for sale item stock ups and pre-cooked home made meals!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Door arrangement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could have a better arrangement on the door and bottom basket. I guess I was spoiled with my old freezer having a large bin at the bottom of the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best freezer and service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication and fabulous product Delivery was outstanding Definitely would use Best Buy for appliances or technology!

    I would recommend this to a friend