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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 964 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 19.6 Cu. Ft. Frost-Free Upright Freezer's spacious interior and ample shelving, highlighting its quiet operation and ease of use. Many appreciate the freezer's capacity and performance, finding it a great value for the price. However, some customers reported issues with temperature control and the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 964 reviews
  • Rated 5 out of 5 stars

    Good solid freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product quickly delivered. This was a solid transaction from start to finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    freezer works now

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First freezer delivered did not work. Was forced to replace. The replacement works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the shelves in the door. The shelves in side is very well spaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is great and just right about of storage. Compartments are sectioned off logically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was a replacement for a faulty unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time, the set up was good and the unit, so far, is working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gasket on new freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous. The job was completely and accurate.

    I would recommend this to a friend
  • Cons mentioned:
    Delivery

    Rated 1 out of 5 stars

    horrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team just dropped down the fridge, did not even try to unpack anything. After a few hours of waiting I plugged in the fridge and it does not work. The call waiting time was 82 minutes, I was not able to leave a call back number and eventually got disconnected with "please call back tomorrow". Really?

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey CustomerAngry, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    home freeqer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very reliable and functional freezer, It serves our purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is exactly what we needed. Great inside configuration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWEOSME

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT FREEZER, GREAT TRANSACTION AN NO ISSUES COMPLETELY HAPPY

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    noisey

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, but freezer is extremely noisy. It works so 4 stars,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very good. Like that it has a lot of storage!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice product, great quality and finish

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, great quality and finish i love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD WASHER FOR THE MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEEDED A NEW WASHER . WE WENT SHOPPING AND BEST BUY WAS TWENTY FIVE DOLLARS LESS FOR THE SAME WASHER WE LOOKED AT ELSEWHERE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly now. Only been a month. Hopefully will still working perfectly in 10 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeat freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great freezer will tell everyone i no to buy one. great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Normal Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to hold what we need. Would have liked a temperature gauge on the outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for an extra freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ. Maintains temperature well. Ample shelf space for products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job well.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these, highly reliable. Great product thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the freezer and delivery was amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering was easy. Delivery was excellent! Love the freezer.

    I would recommend this to a friend