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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.6 out of 5 stars with 1307 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, quiet operation, and generous size of this 2.1 Cu. Ft. Over-the-Range Microwave. Many appreciate the microwave's performance and modern design, while some found the light and display challenging to see. A few users noted issues with the control panel and timer functionality. Overall, the positive feedback on ease of use and quiet operation outweighs the negative comments regarding specific features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,307 reviews
  • Rated 4 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement of another whirpool that lasted only 2 1/2 years. Hoping this will last longer. I bought another whirlpool to make installation simple as this had exact dimensions and bracket as old model. Fan is very quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool 2.1 Cu. Ft. Over-Range Microwave Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This over-the-range microwave was amongst the best reviewed in Consumer Reports, but it isn't near the same quality as the microwave that it replaced which we had for 18 years! The materials in the new microwave just seem "thinner" and of lesser quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Have always had Whirlpool in my kitchen so it was only fitting to replace my old oven with this fabulous brand new shiny stainless steel Whirlpool oven!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working after 3 years,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I was buying a top of the line Microwave. But, it just stopped working this morning. Wish I had bought an extended warranty. Now, I'm out $340. What a waste. Should last longer, much longer.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey MicrowaveGuy, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Microwave died within 2 weeks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks good but does not work well. It died on me in about 2 weeks. Of course, I wanted to return it to Best Buy but was told I only had 15 days to return it and I called 1 or 2 days after that. I called Whirlpool but customer service person was clueless.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi Bern, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Rated 5 out of 5 stars

    Excellent work

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It heats up food quickly. I bought this one after I had bought a Samsung and hated that one. This one is easy to figure out and use without having to read directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elegant microwave beyond imagination…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this model to match the kitchen set of appliances. Looks great, large capacity, it has all the features you imagine in a microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product! This product is a replacement for an identical microwave oven. The original oven ran approximately 14 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Micowave replacement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the item and a special thanks to store manager Jesse Rogers. He was instrumental in in arranging the total tech installation. We had numerous install issues prior to his involvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elated Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was extremely helpful us find the correct replacement for our previous microwave. We are very satisfied with microwave and our buying experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new microwave to replace out nonworking one. Great price, installation, and removal of the trash. Best Buy has a great price too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Open box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received item open box unseen. Did not include mounting bracket. Item wasn't even in a box. Was bought online. 20 miles from house. In description it didn't say what parts were missing. No screws either. Will never buy open box online sight unseen ever again.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance on the open box warranty. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is very quiet, does a good job so far. Replaced our last whirlpool microwave that we had for a long time, the display on that one went out years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Bought it because of the inside size being bigger like the one we were replacing. The light in the screen is blue just fyi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve found our new microwave to be functioning as expected. I especially like the bright interior. Excellent choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Indeed....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an upgrade from what I had. I looked for the best microwave in Consumer Reports and they said this was it. I am not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installer, Dakota, did a really, really good job. The microwave seems to work fine once we are getting more use to the controls.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 1 out of 5 stars

    Display stopped working less than 2 years old.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display stopped working. Purchased 12/30/2019 and on 07/02/2021 the display stopped working. Still microwaves but you can't see anything.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Frank, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what the doctor ordered. Replaced an 18-year-old unit. Very happy with all the options! Got a great price also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely need this microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works great the sensing device is awesome. The dinner plate reheat function is amazing. I highly recommend this microwave.

    I would recommend this to a friend