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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.6 out of 5 stars with 1307 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, quiet operation, and generous size of this 2.1 Cu. Ft. Over-the-Range Microwave. Many appreciate the microwave's performance and modern design, while some found the light and display challenging to see. A few users noted issues with the control panel and timer functionality. Overall, the positive feedback on ease of use and quiet operation outweighs the negative comments regarding specific features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,307 reviews
  • Rated 4 out of 5 stars

    fine overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected. not as powerful as my previous microwave

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quick start

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave don’t have a Quick start . When is set for 2 minutes have to press 2 0 0 an start Quick start only press 2 an the microwave turns on for 2 minutes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    need service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers did not follow cdc safety protocols until i asked. not wearing face mask or using gloves. not good during a pandemic. also need to call for service. micro unit is not venting to outside as designed.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Champs, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Ok unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a kenmore elite. This unit is not as solid, feature are difficult to find. Ex fan must go through 4 speeds , to shut off. Really.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 7 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 7 months, very disappointed.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Customer, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Rated 3 out of 5 stars

    large

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good microwave, but we had to return beacuse it was so large

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Short lived.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave, but not for long. Control board fried itself after 14 months. $220 just for the part.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Mybest, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Definitely a Best Buy: Quiet Whirlpool Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is exactly as described online -- very quiet and high quality! There is an interior light unlike a handful of reviews have indicated. Light over stove is perfect in my opinion unlike another review indicated. BEST ADVICE: Be sure to use the paper template to measure exactly where the bracket should be drilled. Second, glass of course is NOT finger print resistant and stainless steel does show fingerprints a bit. Last, the metal shelf per instructions shouldn't remain in the microwave when in use so I'm still trying to figure out its purpose. I need to read the manual of course to get this answer. Bottom line, excellent product and I would highly recommend its purchase to even my family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very pleased!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Whirlpool microwave that lasted 19 years and were hoping to find a new one just as reliable. We chose this one because of the great reviews -- and now that we've had it, I can see why it is rated so high. Nice size interior, very solid handle, powerful 4-speed fan, easily readable control panel. You can tell that this is solidly built. Great job, Whirlpool!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canceled because the best buy team never showed up to install on scheduled day. Nor did i get a call telling me otherwise. Nothing like taking a whole day off of work just so they don't show up.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Bads. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible.
      Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Microwave died is 21 months

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave in August 2020 and it's now May 2022. It died. Kaput. It turns and hums and acts like it's heating but it isn't. This applaince should last more than 21 months.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey badproduct, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Over-the-Range Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly where the old one was. My husband and son were able to install it. Works great! Matches the rest of my kitchen appliances well. Really missed the light at the bottom while cooking on stove, now it's back!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    please provide microwave plate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please provide the microwave plate that was missing

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Customerservicerequired, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Not too pleased.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in August 21, March 4th 22, POP and no more cookie. More garbage from China.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello Dave! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Whirlpool microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item isn't available for pickup until 1/6/22.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black finish looks amazing and heats food very quickly. I would buy this again if needed

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    WHIRLPOOL -2.1CU-FT OVER-THE-RANGE MICROWAVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE VERRY,VERY QUIET ALOT LARGER THEN OLD MICROWAVE,THIS ONE HOLDS ALOT OF STUFF EASY TO INSTALL,ONLY PROBLEM TEMPLATE ON BOX SHOULD COME WITH PAPER TEMPLATE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Love this microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave. Lots of features. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Love it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It heats evenly and is quiet. Easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Nice upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very different from our previous Whirlpool Gold microwave. quite a few add on features that are really nice.

    I would recommend this to a friend