Customers value the attractive appearance of the 2.2 Cu. Ft. Microwave, with comments praising its good looks. However, some customers express concerns about the product's build quality and durability. The microwave's longevity is a point of contention for some users. Overall, opinions are divided between aesthetic appeal and concerns regarding the product's lasting performance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 30 reviews
Rated 3 out of 5 stars
“Amber” Color Display
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this microwave and had it installed with my other appliances. I did not know at the time I bought it that the display was “amber” color. So I returned it and bought the same one but the display is “white”.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Short Lifespan…don't do it.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We had this microwave and it lasted 18 months. We ordered a replacement because we had the trim kit and didn’t want to have to replace that too. It was dented when it arrived, ordered a replacement and that was completely smashed in. We had to go with a different microwave, which is probably a blessing in disguise. Don’t buy this if you expect it to have a decent lifespan. The universe probably saved us buying a new one in another 18 months.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Thank you for sharing your insights with us, NicolelM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
Works as it should
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as it should my old one had a blue digital screen this one is orange not a big deal. Does make a weird noise when running
I would recommend this to a friend
Rated 3 out of 5 stars
Non discloser.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If I had known that this unit did not have a fan installed in the oven, I would not have purchased it. But because your appliance department did not have one on display, I couldn't tell, and your sales people did not release that information.
No, I would not recommend this to a friend
Cons mentioned:
Quality
Rated 1 out of 5 stars
The worst
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I took it out of the box, pressed the door open button, it made a snapping sound and the door was instantly broken and wouldn't open. I then read other reviews on this product where people at least had it last 6 months before this happened. Also, it's styled nothing like my other Kitchenaid appliances. No reason to spend this much on a junky product.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Very nice Microwave
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just replaced my ageing microwave with this KitchenAid model. I like the fact that it has lots of features without being overly complicated. Setting cook times is especially easy.
I also like that it looks great in my recently renovated kitchen.
I would recommend this to a friend
Rated 5 out of 5 stars
Replacing Old Model
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a new built in microwave for my kitchen to replaced the old one in my home. The model purchased was perfect. It looks modern and works great.
I would recommend this to a friend
Pros mentioned:
Appearance
Rated 4 out of 5 stars
Owner
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product works and look nice. It has provided a great look to my design
I would recommend this to a friend
Rated 5 out of 5 stars
Great Value
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This a great microwave easy to use and cleans up well.
I would recommend this to a friend
Rated 1 out of 5 stars
Not good
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Avoid, avoid, avoid. Microwave suddenly quit working after 4 months of use in our brand new house. This has been a nightmare. Spent forever on the phone with the geek squad I paid extra for just to be told I needed to go through Whirlpool. So then I got to spend another hour getting ahold of them. They are sending a new microwave but told me to expect 1-2 months for a company to then reach out to me to schedule delivery which I’m sure will also take time…It has been extremely frustrating and I wouldn’t recommend this to anyone.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Hi ColeB, we do apologize for the frustration this has caused. We are happy to hear that you are getting an exchange.
Rated 4 out of 5 stars
No new features
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I replaced my 5+ year old microwave with this one. Surprisingly, there were no added features. The old one had a few rusting spots on the inside. The material looks the same as the old one and I will need to maintain it to avoid rusting.
I would recommend this to a friend
Pros mentioned:
Appearance
Rated 5 out of 5 stars
Microwave
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new microwave it looks great and works great also
I would recommend this to a friend
Rated 1 out of 5 stars
Lousy microwave!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Took it home, installed in a cabinet and power worked but not heat!!! Total tech support is a joke! Had to remove it, bring it back for refund and order another…..Original unit, installed by builder, died after 4 years
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Thank you for sharing your insights with us, Bill. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Pros mentioned:
Appearance
Rated 5 out of 5 stars
Wall installed microwave.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks wonderful. A bit tricky to install with the trim kit but we were successful. Loving it.
I would recommend this to a friend
Rated 4 out of 5 stars
Microwave replacement
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ordered it to replace old microwave, looks as expected, always like the Kitchen Aide products
I would recommend this to a friend
Rated 2 out of 5 stars
This is not a Kitchen Aid
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is not the kitchen aid product i was expecting. I thought i was replacing a kitchen aid microwave that i owned with the same quality product but this is a whirlpool product that has nothing on the package to indicate that it is a kitchen aid. Even the owners manual is Whirlpool. The web site is not accurate. Disappointing for me as i purchased on line.
No, I would not recommend this to a friend
Brand response from KitchenAidTeam
Posted .
Hello Sorry, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Rated 5 out of 5 stars
Replacement Microwave
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect replacement for kitchen aid microwave, fits our above oven area perfectly!!
I would recommend this to a friend
Rated 4 out of 5 stars
Microwave oven performs with precision.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy installation and easy to navigate. Mirowave appears to be of good quality.
I would recommend this to a friend
Rated 5 out of 5 stars
Great installation
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product and good service from Best Buy. Confident in the way they back their service
I would recommend this to a friend
Rated 5 out of 5 stars
A great imporvement!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great and heats up much faster than our old microwave.