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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 3.8 out of 5 stars with 471 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers regard the 2.2 Cu. Ft. Microwave with Sensor Cooking as having a perfect size for most kitchen counters and praise its heating capabilities and ease of installation. However, there are significant concerns about the microwave door's functionality and the overall durability of the appliance, with some users reporting issues with noise levels and display problems. The warranty also received negative feedback. While many appreciate its powerful heating and attractive appearance, potential buyers should carefully consider the reported issues before purchasing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 471 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with Whirlpool! Great microwave, nice and big! Really quiet, almost silent. Very nice!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool Replacment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an older 1.6 Cu. Ft. unit with this larger 2.2 Cu. Ft. unit 3 weeks ago. My older unit was built in above my oven and did the R&R myself in about an hour without any issue. New trim kit fit perfectly. Larger size is a great upgrade. Also, purchased unit on sale at a great price. So far new microwave is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Best microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave fit perfect and Works well .heating is accurate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but last Microwave was better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an 89 year old Whirlpool under counter microwave installed by Builder. This unit works just fine but the features are just not as good as the old one. Examples: The button to open the door is not as easy to see and operate, and The under counter trim kit does not look as good as old one.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 2 out of 5 stars

    Terrible Whirlpool Warranty.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a GE Profile unit to replace this unit. Why? At the 14 month mark, the digits on the Whirlpool unit began to go out and when I contact Whirlpool, they told me "tough, no can replace, it's out of their 12 month warranty period...". I then asked, can I buy the related circuit board and I could replace that myself. According to Whirlpool, the unit has been discontinued and "no, no replacement parts available." So my advice, buy the EXTENDED WARRANTY!!!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey hello, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as good as it looks. No issues installing it. We bought the kit for wall install over our wall oven.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 4 out of 5 stars

    Love the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed above my wall oven, has a large interior and heats evenly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like everything else these days, more expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the past three years, everything got super expensive. This is a "nothing-fancy" MW, still costs...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is fine. It fit into the hole we had for our previous microwave so that is why I got it. I am still getting used to the front panel set up and does not seem as intuitive as my last microwave. That is why I gave it a 4. Seems to work well. Price was good.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Recent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Efficient shipping. Fits perfectly. Was able to find this model after the previous one was discontinued.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product is awesome, but troublesome on damage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like the product. Only concern is, since it is a warranty product. No way fix if there is an issue with some parts.. We have to replace it entirely.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average. Not so great. Doesn’t have much to offer in “sensor” cooking. Glass on inside door stays wet and fogged up. I’m guessing it will rust inside soon. Horrid purchase.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, PaulcC. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Good Basic Appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave has done all the basic things I want it to without problems. I've got to work through all the bells and whistles. That will take time. Too bad Best Buy doesn't have downloadable user manuals on your site. It would make the process so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Perfect size, convenient to use and nice looking.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not Great For The Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control pad looks cheaply made. Loud noise when closing the door. Other than that, the microwave works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Looks nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the wall oven in a nice property that I manage. I was looking for something budget-friendly that would look nice with a high end wall oven. This was a good pick.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great look and large size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because this is a counter depth microwave it’s much larger than the over-the-range units. I love that it has the matching trim kit sold separately to place in the wall. This is excellent!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Very noisy and hard to open door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Whirlpool because my last one lasted 17 years. The moment we turned it on we realized this was a mistake. It was so noisy that you would not be able to run it when anyone was sleeping. We returned it and purchased and LG. It turned out to be a much nicer microwave and was even a little less expensive. I don't know how it cooks, so I gave it two stars instead of one. Thank you Best Buy for allowing returns.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super big but works so good! Everyone should get one

    I would recommend this to a friend
  • Cons mentioned:
    Durability, Warranty

    Rated 1 out of 5 stars

    Only lasted 2 years. Waste of money.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted 2 years. Bought the biggest one to match all our new whirlpool fridge dish washer and stove. Just stopped working for no reason. Always cleaned and never moved. Poor excuse of a warranty. Waste of $$.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey LuisG, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand