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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 472 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers regard the 2.2 Cu. Ft. Microwave with Sensor Cooking as having a perfect size for most kitchen counters and praise its heating capabilities and ease of installation. However, there are significant concerns about the microwave door's functionality and the overall durability of the appliance, with some users reporting issues with noise levels and display problems. The warranty also received negative feedback. While many appreciate its powerful heating and attractive appearance, potential buyers should carefully consider the reported issues before purchasing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 472 reviews
  • Rated 5 out of 5 stars

    Great replacement for more costly KitchenAid model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our KitchenAid microwave oven died after 18-years of "faithful service." Compared this Whirlpool model to a similar KitchenAid model. Better reviews and at half the cost. A no brainer -- esp since Whirlpool makes KitchenAid. Have been using this oven for a month and have not experienced any of the problems other reviewers have. So far -- so good. If the wife is happy, I am happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. works really well so far Hope it continues to do so. I would recommend whirlpool if you are looking for a microwave or any other appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and working good enjoying my new whirlpool microwave

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No numeric 1, 2, 3 minutes is automatically provided. For example simply press the number 5 and the old mirowave would run for five minutes. I miss that feature that I had in my old GE microwave.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Annoyed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works well, however, the push button to open and close the door keeps internally coming loose. It is a major inconvenience to open up the microwave from the back and place the part back in place. It’s not broken but has slipped out of place. Had for 6 months and we have done this 3 times already. Clearly this is a problem. Next step is to see about the warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and spacious microwave - happy with purchase

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 5 out of 5 stars

    Perfect replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original microwave went up after the warranty expired. This was an exact replacement.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Cooks well but the beep is loud

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks well but the beep letting you know it's done is really loud and you can't make it stop once you open the door. Also, no way to just press a button for 1 minute or 2 minutes. Minor things, really.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great product for the $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is amazing. Great power and easy to clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, haven’t had any problems, really quiet and love the finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots on space and works great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the additional space above the stove. Still lots of space on the microwave for most food containers I use. Super easy to use. Install definitely takes 2 people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Microwave for,built in application

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool/Kitcheaid makes a great product that works as a built in for,my kitchen that remodeled 12 yrs ago…same great product…hope it lasts another 12 yrs..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a microwave and trim kit for a basement bar. This unit had good capacity for this scenario.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    works great right out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the perfect fit for the place I took out the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nuke's Food Nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Works well. Not many features. This is a replacement of the exact same model that was used for 5+ years before having issues. More than likely the same expected life expectancy. Fits in built in wall unit provided by home builder, so limited on options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this microwave worked well for me and my family would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 3 weeks and Best Buy was zero help and the Whirlpool warranty was a joke. The only reason I purchased was because it was the same model that my bar cutout was made for and the original one also broke.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    microwave

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave haven't had any issues with it since I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this microwave. Looks good and works well

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full size, nice and useful. I really liked that for my kitchen

    I would recommend this to a friend