Customer Ratings & Reviews
- Model:
- WFW5090JW
- SKU:
- 6331999
Rating by feature
- Value
Rating 3.2 out of 5 stars
- Quality
Rating 3.4 out of 5 stars
- Ease of Use
Rating 3.5 out of 5 stars
Customers are saying
Customers express satisfaction with the compact size, efficiency, quiet operation, and ease of use of this high-efficiency stackable washer. Many appreciate its cleaning performance, noting that clothes come out clean and fresh. However, some users experienced issues with the power button responsiveness and reported the washing machine's capacity as smaller than advertised. A few also mentioned occasional problems with the spin cycle.
This summary was generated by AI based on customer reviews.
Great Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, Great Service and Great Price, Thank you Best Buy
I would recommend this to a friendAs described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product so far, we shall see its longevity
I would recommend this to a friendDoesn’t rinse well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the way this washer rinses the clothes. I have a very strong scent of soap when done and dried
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Wmng. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good - it fit in our space and performs well -quit and works well for our needs - drying is fast
I would recommend this to a friendThis is a great dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DRYS CLOTHES ESPECIALLY FAST YOU ARE REALLY SURPRISED TOWELS ARE A HEAVY COTTON FABRIC AND DRIES IN 55 MINUTES
I would recommend this to a friendWasher machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Machine, I just bought another to use at my rental property today.
I would recommend this to a friendInstallation- PERFECT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was fantastic! I highly recommend this!!!!
I would recommend this to a friendClean Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG what a total life:money saver! I love, love this little unit. My new best friend!!!
I would recommend this to a friendGood
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it but it was to small for my use. Regrettably I had to return it for a larger washer.
I would recommend this to a friendStopped working 1 week after warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has developed problems 1 week after the end of the warranty. I may need to place it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Samsung65, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Worked for 2 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken in less than 2 months. We purchased this on 7/24/2021. Worked great, loved it. Yesterday it wouldn't work. You can select the cycle you want, then the only thing that happens is the timer counts down.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Ljohn, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Exactly what we needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we needed. Customer service was great.
I would recommend this to a friendfits a smaller space yet does a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a hard to find washer, even on sale at Bet Buy
I would recommend this to a friendNot exceptable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received text washer would be delivered Aug 6. Drove 4 hours, rearranged work schedule, hired pet sitter. At 830 am 8-6-20 received call would be delivered at 11am. Later received call item did not come in. Totally disappointed not happy!!!
No, I would not recommend this to a friendLemon of a washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product not described well. Very, very odd mechanisms, installation and operation. Less than one month and hast worked for two weeks. Wish I’d read more reviews because NO ONE is happy with this machine.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey LisaM, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Don't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the machine broke after 1 year of use. light use at that. also, the matching dryer has hour long cycles that fail to dry my clothes.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Anthony, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Arrived Dead!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received washer and once, setup didn’t even turn on. In hooking it up, also discover it only has one hose connection. COLD water only. More expensive then The Lg, Samsung and GE also. It’s a piece of junk! Returning it!
No, I would not recommend this to a friendThis washer sucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought it broken was very disappointed it was very heavy to begin with the washer spins around after spin load
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Gilbertm, we value your time and would like to look into the concerns with your Washer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Felt like it was used
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work the day it was delivered. We had to return it right away.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work and had an awful time delivering and installing it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Bria, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu