Customer Ratings & Reviews

When fridge was delivered and being installed BB installers found a hold in the bottom of freezer door. They taped it up, said it wouldn't be a problem & BB gave me $75 discount. For the past year or so, I've been finding water dripping from top inside of fridge. Looked online for a reason and told to check for any holes. I checked the fridge door and low and behold, there was another hole in the bottom. I took out the 3 year protection plan but of course it had expired last year. Now I'm stuck with a lemon.

Purchased this to replace a 14-year old LG french door fridge, which endured two moves with the military. As a standard no-frills fridge, we expected it to last close to our LG, especially when used as a secondary fridge and freezer. Yet after 2 years and 9 months, it stopped cooling adequately. Luckily we bought the Geek Squad extended warranty, or else this would’ve been a waste. It’s a shame because the interior capacity is actually not bad. Unfortunately, we Won’t be buying a Whirlpool again.

So far so good was a little bigger than I thought but it fits.

We are very happy with Best Buy and very unhappy with this Whirlpool refrigerator. We keep it ONLY because we have a small space for our refrigerator and it is the only model that will fit in this space in our house, not apartment. We tried 2 times with this model. The first time the refrigerator was so loud we could hear it from 2 rooms away so we returned it for another try. As stated by others, this refrigerator does not stay cool. Even on the coldest setting it is above the recommended food safety of 40 degrees. I put groceries in today at 2:00 and the temperature was 43 degrees. Tonight a 6:00 it has only gone down to 41 degrees. This is with minimal opening and closing of the door. I try not to keep too many uncooked meats in it for this reason. We've had this model since February. The summer months have been a challenge to keep our food cool enough to be safe. I also have problems with the freezer. My second thermometer often records 10 degrees. The Best Buy repair people are well aware of problems with this product. Whirlpool, can't you make a smaller model refrigerator that keeps foods at their proper food safety temperature?

Front bottom cover came off the front of frigirator under the door front. It’s a fence shape style cover used for ventilation

Fingerprints are a constant problem and the construction is cheap. Very disappointed. It will become a basement or garage fridge.

I have had my fridge for 3 years and it is already not working. The freezer leaks water and then freezes up on bottom shelf. It also leaks water from freezer into the refrigerator where it pours through the ceiling. Tried defrosting and that did nothing. Refrigerator seems to completely shut off for 10 or so mins after it leaks the water. Save your money-Customer service was no help. don’t buy!

I received this fridge new as a ‘loaner’ from the appliance company where I purchased a new backordered fridge from. I felt I needed to review it because it’s awful. VERY noisy. My 30 year old fridge was totally Silent. The veggie bins on the bottom do not fully close and are also VERY DIFFICULT to push closed. The wire shelves are outdated. I would NEVER purchase this fridge even as extra !!!

I did not like this fridge at all. It is cheaply built. It feels very flimsy and it's annoyingly LOUD. I could hear it buzzing over my TV. I ended up exchanging this one for the comparable GE one. I recommend paying the little extra and stepping up to the GE one. It is almost exactly the same except it is of higher quality and nowhere near as noisy. I am so glad I sent the Whirlpool one back.

It lasted 4 yrs before the compressor went. This model is known for issues. Just do the research on it. Just trust me stay away.

Purchased in 2018. Fine until 2022. Now the freezer doesn’t freeze and then the refrigerator freezes food over. Didn’t even last 4 years before total malfunction.

Major system failure due to manufacturing defect as their repairman states. Whirlpool just wants to sell me an extended warranty.