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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.4 out of 5 stars with 3497 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 3,497 reviews
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge not bulky dosent take much space it is just what i was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big bang for little bucks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item exceeded my expectations! It is very roomy and well put together for the price range. I had purchased a different one two months earlier and it was cheep and fell a part which led to this purchase. Very happy with the quality of this one only 150 dollars more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Great capacity. Didn’t realize no light in freezer, but don’t need it! Very nice delivery and installation folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 years old and still working.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original whirlpool refrigerator is in the garage and still working after 24 years. I just wanted to get a newer one for our remodel kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new fridge. It’s works great keeping everything cold and wider than we expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator works great for our space and hasn't given us any trouble. Happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge. Perfect size for one or two people.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liking it so far. This fridge replaced a 2 year old fridge that needed $320 to fix. First two attempts to fix it failed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator for my my house when I moved in. I was looking for just a basic refrigerator not really looking for a lot of features. To my surprise when the geek squad can and installed the refrigerator it didn’t take long to get cool and the freezer part freezes ice, food and other foods fast. Especially can pops lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new top freezer has so much more room then my old side by side especially for large items like frozen pizzas even the bottom fridge has so much more space we are very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy project. Rep. Was very polite and professional

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    really nice fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price point it is really nice and excellent fridge. Some people complain it has some noise produced, but what’s that matter if you put in the kitchen rather in your bedroom? Has larger capacity so really like it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great garage unit if u dont want any accessories

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conidering what the ori intention of this frog was for. I coukd have given it a 4 star. But our lives changed and our inhouse refrig broke . So here we are downgrading to this unit. It has a waterline but no kit to buy to connect. I wouod have to buy ice maker for 129.00 but ill go old school for now. Took forever to cool down to put anything in it. I lost all my food waiting.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Whirlpool Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to happy with the freezer part, the glass shelf looks like it will fall in, can not utilize the door shelving to much…not alot of items can fit there..needs to be wider AND you can not fit a tall item in like frozen soup containers OR ice cream containers…it will not shut, where s the light ?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fresh Food Bonanza!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nutritional life has taken a fantastic turn with the installation of this Whirlpool Refrigerator. All appliances should be this perfect!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making too much noise, vibrating or sounds from fan?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Crack in shelf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived with a big crack in the shelf. Other than that it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 1 out of 5 stars

    Ice Machine Leaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works just fine and is pretty roomy. The issue is with the poor installation on the ice maker. It is unusable. It leaks all over. The ice tray fills with water and freezes what cubes are made into an ice block. It also creates mini glaciers in the back of the freezer. Product is fine. The installation I paid for is improperly done. I contacted Best Buy, spoke with a representative who was supposed to come out and hasn't, I also had damage done to the entry way to the kitchen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase. It is smaller than I expected as I did not measure my older one prior to this purchase. This has worked great for me so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had problems with the refrigerator. I had been lost lots of food due some defects that already was reported and fixed once Even though still not working properly as it was before. I am not happy with it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Low quality equipment of Whilrlpool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and the finish of the refrigerator is poor. Whirlpool is losing control of the quality of its products. Engine works with a loud noise, missing screw, noise to open and close the door.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Rafaelfraga. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

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