Customer Ratings & Reviews

Noisy compressor, tried unplugging and plugged back in a couple of times...it would quiet down for a while but then the compressor would make an annoying whining sound...we did like the color (black) and the size of the fridge...we eventually had best buy pick it back up...they stood by there return policy 100%...we will get another fridge and it will come from Best Buy as they stand by there products.

spacious, quiet, good price, I really like my freezer.

Bought this fridge in August 2022 and in January 2024 started having problems with the fridge freezing up, causing the vents between the fridge and freezer to become solid ice and the fridge to get warm... luckily bought the geek squad extended warantee... tech came out 3 times to repair... last repair replaced the whole temp control system, and less than a week later, it was doing the same thing again. Now, I'm looking into a replacement since it can't be fixed. So much food was thrown out due to spoilage from the inconsistent temp. Beware when buying this fridge, and if you do, then get the extended warranty!!!!

Missing parts on my refrigerator. How do I go about getting my missing parts. Top cap on hinge bottom cap on door handle. My friend has a fridge identical to mine and she has no missing parts. Have not received my statement yet, just wondering if they credited me for the returned ice maker.

Loving the fridge, so spacious and has been working just as described. Very happy with my purchase

It is a refrigerator with an excellent distribution for different sizes of products.

Great ;product and service installation was great!

Great value. Does the job it was intended for. No frills to go bad.

I love my new fridge has plenty of room , perfect fit in my kitchen and looks elegant.

I still wish it had extra shelving. I used an old one.

Nothing is better,service attitude is also very good!

Looks nice from outside, however noisy and not efficient to freeze and cool food well. No freezer lighting.

I purchased this item 9/12/22 and just recently 01/02/23 moved the refrigerator away from the wall and noticed all the damage on the back of the fridge. When it was first delivered I did notice a small scuff on the freezer door, but it wasn't extremely noticeable so I didn't mention it. I wish I had inspected the fridge before they left. I have attached pictures. They didn't set the feet right then used cardboard as shims. I found that out when I moved the fridge. Great items but INSPECT EVERY INCH before the delivery people leave.

Ours is less than 2 years old and the seal on the freezer door is unrepairable. The technician tried to install a new seal but it won’t stay in the plastic groove. With a 4.4 rating I expected no issues but, I’m told, it can’t be fixed which makes it unusable!

Fridge delivered July 9th 2022. July 18 2022 the fridge is not cold, freezer is frozen over. No help from Best Buy service. Very disappointed doesn’t even cover how I feel.

This is the monochromatic model, so it's grey on the side and that is my only complaint so far, I wish the sides were black, but that model was much more expensive. This fridge is very spacious but not obnoxious in its depth. It's about 65.5" tall without the hinges. If you're not putting this in a totally covered-enclosed cut-out space, the height without the hinges is what you should pay attention to. Hinges have clearance in an open space in the front. All shelves are adjustable. I don't really trust the door shelves to put gallon containers on, although there is space for it. Wish it had a compartment for ice cube trays but since all of these newer models are equipped for an ice maker, I guess they assume everyone will splurge for it. Other than that, it came in perfect condition, no dents, dings or scratches. Delivery men were careful and nice. Temperature: Since it was just delivered, I have to give it time to cool but so far so good. Noise: It's really quiet. I'm not sure about all this loud motor noise that people are complaining about. I hear a settling noise but other than that, it has a really faint white noise hum. Fingerprints: yes, does show them. Overall, I'm very satisified with my new fridge. Sleek and spacious!

I've been using the Whirlpool Top-Freezer Refrigerator for several months now, and overall, it’s a solid, no-frills appliance that delivers reliable performance for its price point. Pros: Efficient Layout: The top-freezer design is classic and intuitive. The main fridge compartment offers ample shelving and door storage, and the freezer section is spacious enough for daily frozen goods. Quiet Operation: This model runs surprisingly quietly—ideal for open-plan kitchens or apartments. Energy Efficiency: It's ENERGY STAR® certified, which helps keep electricity bills manageable. Build Quality: The doors feel sturdy, the shelves are easy to adjust, and the finish (especially stainless steel) looks sleek and modern. Cons: No Advanced Features: Don’t expect water dispensers, ice makers, or smart features. It’s a basic fridge meant to do a simple job well. Freezer Temperature Fluctuations: Some users may notice occasional inconsistency in freezer temperature, especially if it's heavily packed. Lighting Could Be Better: The fridge compartment could use more lighting, especially in the lower shelves. Final Verdict: If you're looking for a dependable, budget-friendly refrigerator without the bells and whistles, the Whirlpool Top-Freezer is a great option. It’s well-suited for small families, apartments, or as a secondary fridge.

I selected this model after reading reviews on several models online and visiting two local stores. Needed something this size to fit my built-in kitchen cabinets. Dimensions were true to spec and the fit was near perfect. It's a standard model with no bells and whistles, which is how I like it so there are less things to break over the years. Nice LED light has a blue tint and is sort of molded into the top/back which frees up room on the top shelf to place taller items like milk. Compressor makes a slight hum that sounds like the air pump on my fish tanks. It's not whisper quiet, but perfectly acceptable to me and a little quieter than my old model. Overall we are pleased.

When our 19 year old refrigerator could no longer keep ice cream solid I decided that it was time to shop for a replacement. This refrigerator suited our needs for a decent price. The only thing this one is missing is a lighted freezer but in all other respects this one is very good. Fairly quiet operation, although you may notice that the compressor motor makes a higher pitched sound than an older refrigerator. I like that this one has a smoother surface than the pebbly surface of our old one - it will be much easier to keep clean. We've had it for a couple of months now and I am happy with its operation. I'd recommend this to anyone who needs just a basic refrigerator that will keep things cold without a lot of "bells and whistles".

The fridge that came with my house was old, the seal gasket had already been replaced once, the motor was noisy, stuff smelled, it was just time. I was just going to the computer shop at the mall, and by pure impulse, I walked over to best buy when I was done. Didn't have to wait too long to talk to a associate. I said I just wanted a basic fridge, bigger and quieter than what I had. He recommended a couple of models, I picked this one. Size is more than enough for 2 adults and 3plus teens. Came up to temp in a quick 4 hours ( manual said give it 24, but I didn't need it) it's quiet, clean , cold, so far it seems to be perfect.