Customer Ratings & Reviews
- Model:
- OBX WRT311FZDZ
- |
- SKU:
- 6580989
Customer reviews
Rating 4.4 out of 5 stars with 3537 reviews
(3,537 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great garage fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought refrigerator as scratch and dent for my garage. This fridge has a lot of shelf and door space to hold everything needed.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Inexpensive Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service,great price and warranty! This was purchase for a Rental property! They delivered it on time, installed it.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this fridge for my law office. It's perfect
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
Good value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge,good value, only suggestion is to supply another tray for the door
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
well worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good and works well. there is plenty of room in both the fridge and freezer.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Great SImple Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a regular Box Refrigerator. This has plenty of space and large freezer on top. Love the adjustable shelves ......easy to wipe and keep clean
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator fit the space and needs of our family great. I was impressed with flexibility of the shelves.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Great fridge and great price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Was a gift for my mother in law and she is super happy which makes me happy!!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
OK product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First impression, the doors are not of high quality.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator stopped working 15 months after delivery. It started with the refrigerator section freezing even while at recommended setting. After I turned it off and back on, the freezer section only blows cold air but would not freeze. after 3 days both sections stopped working. My advise, do not buy brand name, buy cheap and add a 5 year plan. Quality is a game of chance these days. I tried LG with Home Depot same issue.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
beautiful refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great customer service, beautiful refrigerator. very happy
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
So Far So Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and open, we had the side by side and tired of not fitting a pizza box in it.. This is great.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on sale as a replacement to our 2nd fridge. Good value
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been looking for a refrigerator for a long time and to find one at such a good price it was amazing to finally be able to use it after it was delivered l.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is roomy and quiet. I recommend this product. It was also delivered and installed on time and efficiently.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 3 out of 5 stars
Okay for the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why is meat in the freezer crusty with ice? Part of the bottom (grey) ridge fell off. Do you have someone who can work with me on these problem areas? I spent a lot of money on this appliance. Do you really want me to review your product on your site or social media?
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Best Buy Customer, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 3 out of 5 stars
OKAY ITEM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PLENTY OF SPACE IN THE FREEZER HOWEVER, RECEIVED IT WITH SCRATCHES ON THE FRONT DOORS
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
Nice looking works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using refrigerator for an office and the stainless steel is a nice touch. Reasonably priced as well
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great shop refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a second refrigerator to put in my husband’s shop. We are constantly using it. Works great.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 1 out of 5 stars
DONT waste your time with this fridge.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would NEVER recommend this fridge. First one I got came broken. Had to have it returned and another one re delivered. The first fridge we received was completely disassembled and i could choose which side i wanted the handles on. The handles already came on the second fridge on the opposite side than I wanted. Not sure if it was whirlpool or Best Buy that put it together but they made it almost IMPOSSIBLE to remove the black caps on the top of the fridge where the hinge connects the freezer door to the actual fridge itself. Had to drill out and remove and took MULTIPLE hours. And due to this inconvenience, it has scratched up all around the 3 screws on top of the fridge. I am extremely dissatisfied and will NEVER buy a whirlpool fridge ever again or buy any appliances through best buy ever again . I will make sure to tell all family and friends the same. Horrible design. Not a person to typically leave reviews but this warranted a horrible review so people don’t deal with the same issues and waste their time.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.














