Customer Ratings & Reviews

Conidering what the ori intention of this frog was for. I coukd have given it a 4 star. But our lives changed and our inhouse refrig broke . So here we are downgrading to this unit. It has a waterline but no kit to buy to connect. I wouod have to buy ice maker for 129.00 but ill go old school for now. Took forever to cool down to put anything in it. I lost all my food waiting.

Being a Total Tech member it was a no brainer to check out Best Buy after our old refrigerator died. Luckly we found a Whirlpool top freezer that fit into our limited kitchen space. After checking out other retailers we determined Best Buy was our Best Buy. The no cost removal and delivery of our old and new refrigerator put us over the top. Unfortunately, the new fridge didn't come with an ice maker and limited supply made it even more difficult to find. Luckly, I found the right model for the fridge, and we are up and running after an easy installation. We were very satisfied with the great service that helped make our experience seamless. I'd recommend checking out Best Buy for all your appliance needs...

We replaced a 20 year old almost identical refrigerator that went bad with this model. However, we did not realize that Whirlpool has a large flaw in this newer model in that there is no seal for the bottom crisper drawers. Either they have given us the wrong bottom shelf which has no overlapping seal or they have given us the wrong drawers which again have no upper seal. Therefore, there is a 1" gap between the drawers & the shelf. So much for quality control!! Since this is our secondary refrigerator, we use the drawers to store beer instead of fruits & vegetables. Beer doesn't need humidity control.

Looks nice from outside, however noisy and not efficient to freeze and cool food well. No freezer lighting.

The attached photo shows the poor construction on the underside of the freezer door. Basically a hole where they injected foam insulation with some of the insulation stuck to door frame. In addition this fridge is definitely noisier than any others I've owned. Much noisier than the 25 year old fridge it replaced. Otherwise it seems to work fine so far.

It arrived with a big crack in the shelf. Other than that it works great.

I already had problems with the refrigerator. I had been lost lots of food due some defects that already was reported and fixed once Even though still not working properly as it was before. I am not happy with it

Saw installers tip the unit backwards in road on metal dolly to remove bottom packaging before installing. They removed the cardboard perforated cover from water line solenoid bracket on back of refrigerator and brought it into home and installed knowing that the solenoid bracket was completely crushed and tubing damaged. Went to inspect couple months after install because considering adding ice maker and this is what I found - ridiculous!

Not to happy with the freezer part, the glass shelf looks like it will fall in, can not utilize the door shelving to much…not alot of items can fit there..needs to be wider AND you can not fit a tall item in like frozen soup containers OR ice cream containers…it will not shut, where s the light ?

Making too much noise, vibrating or sounds from fan?

Freezer has no light. Extremely loud. Just feels cheap overall. Doors feel like they don't seal, but I think they do. Freezer shelves "leak," i.e., they aren't flush with sides and back so things fall off. If I'd known this, I would not have ordered it. So it goes with ordering online, sight unseen. Even if I'd seen this in-store, not sure I would have recognized the flaws.

Disappointed. Although the style is very much like my old Kenmore refrigerator, which was the reason I choose it, the quality is inferior. I did notice that there was no ice maker which I figured I could live without, but did'nt notice that there was NO light in freezer and do to the light weight of the doors, they often are not fully closed.

Like the look of it and it's roomier than I thought. But I think the price ($818) I paid was too high for such a basic refrigerator. I seem to be having a bit of an issue with the temperature control so I will have to call to ask about that. Also, when it got dropped off I was very surprised they said they couldn't change which way the door opened. I thought that was automatically part of delivery setup. It took my son and I almost 2 hours to do the change because a lot of the screws would not come out. Overall I guess I like the fridge but I'm certainly not "thrilled" with it.

Positive: Very good fit and finish for the price point Gallon door shelves are nice and strong Negative: No light in the freezer MUCH louder than expected For the lower end price very large nice refrigerator

The refrigerator is ok. My last refrigerator lasted 38 years so it has been awhile since my last shopping experience buying a refrigerator. I am hoping this one lasts as well. I was limited on the ones that came in white. I did not like the shelving arrangement, there are no split shelves but I am making do.

Ok for a basic fridge. Great storage capacity. I read alot of reviews about it and am hoping that I didn’t get a lemon.

A bit disappointed; runs loud. Never had a refrigerator this noisy.

Big problem is too noisy, plus there is no bulbs in the freezer. The space is big enough to store foods.

We have had a Kenmore refrigerator for 31 years, it started to leak into the fridge so we decided it was time to upgrade. Received the Whirlpool Fridge and we are a bit disappointed in the freezer, did not realize our ice cream would not fit in the door shelf - its fairly narrow and items fall out because it has a bar going across and not a solid, also only one shelf and you can not adjust it , all that space is wasted . No light in the freezer, Also the shelf connector in the freezer that holds the shelf up ,is coming out of the inside wall, I would of preferred the wire shelving over the glass for the freezer. The fridge is ok

Very upset that I tried to buy warranty at time of purchase, after delivery and then after final installation and Best Buy was unable to give me that option