Customer Ratings & Reviews
- Model:
- WRT311FZDB
- |
- SKU:
- 8982038
Customer reviews
Rating 4.4 out of 5 stars with 3511 reviews
(3,511 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 20.5 Cu. Ft. Top-Freezer Refrigerator for its ample interior size and generous space, making it a good fit for various needs, and its reasonable price. The temperature control is easy to adjust, and the color and design are also appreciated. However, some customers have noted that the refrigerator can be a little noisy and would prefer a light in the freezer.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Extremely Happy with my Best Buy purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with my purchase. Great Whirlpool refrigerator. The delivery went without a hitch
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Garage Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s done the job that I got for. No problems after almost a month. Great buy!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 5 out of 5 stars
Nice refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. 3 drawers. I had to put refrigerator at coldest level for the freezer to be at its coldest.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
Whirlpool refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator had a very small dimple dent. Exterior was a mess cosmetically, I used a mild detergent and rubbed it out. I bought it as a basement refrigerator in my unfinished side of my basement. I would not accepted it for a main kitchen.
I would recommend this to a friendRated 3 out of 5 stars
Whirlpool Design Flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced a 20 year old almost identical refrigerator that went bad with this model. However, we did not realize that Whirlpool has a large flaw in this newer model in that there is no seal for the bottom crisper drawers. Either they have given us the wrong bottom shelf which has no overlapping seal or they have given us the wrong drawers which again have no upper seal. Therefore, there is a 1" gap between the drawers & the shelf. So much for quality control!! Since this is our secondary refrigerator, we use the drawers to store beer instead of fruits & vegetables. Beer doesn't need humidity control.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Horrid Best Buy Install - as usual.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saw installers tip the unit backwards in road on metal dolly to remove bottom packaging before installing. They removed the cardboard perforated cover from water line solenoid bracket on back of refrigerator and brought it into home and installed knowing that the solenoid bracket was completely crushed and tubing damaged. Went to inspect couple months after install because considering adding ice maker and this is what I found - ridiculous!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice refrigerator lots of space and great price. They delivered it quickly and took away the old refrigerator
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 5 out of 5 stars
Great value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I searched for a while for a hood buy for our office location. Easy setup and the freezer is cold!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
It works!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator for my tenant after the old one broke. It's an old house form the 70' so only a handful of refrigerators fit in the opening. This fridge was the best fit for the size and the prize. My tenant is very pleased with the new refrigerator.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 5 out of 5 stars
The perfect extra refrigerator for the garage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect size refrigerator we were looking for. It replaces a 15 year old refrigerator we were using in the garage for frozen food, drinks etc. This Whirlpool had a more than adequate top freezer and lots of room below for drinks etc. the price was right and we did not what a water dispenser or computer components.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
new whirpool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is the only size that would fit in my space but I love Whrlpool.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Man Cave fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using it as a second fridge in my Mancave. Super clean. Really roomy. No complaints.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
New fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First dilevery was canceled because they said they couldn't get to the door because of the snow. Best buy made up for it. Fridge is great
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 1 out of 5 stars
Do not purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase this! Year and a half, stopped working. Tossed out much more food than what the warranty “Total Tech”, I purchased will cover. Also, the meat tray didn’t last a week. The plastic is worse than dollar store quality. Speaking of the Total Tech, the call center is not helpful, the reps speak in circles. Service call over a week ago. The tech sent parts to my house, knowing the compressor most likely is going!! It’s totally dead! Letting everyone know I have severe medical issues, need a fridge for meds, etc, still waiting for a call back from manager for 2 days, which won’t happen, thanks but no thanks to Louis. Next service call available was booked out over 2 weeks. Which will result in another service call for more parts or not sure if the unit will be replaced. When I bought the warranty, “Total Tech” told if any issues we will just replace the unit. Sure, when the red tape is exhausted and everything is in the trash! Very disappointed, not satisfied at all.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
Rated 3 out of 5 stars
noisy and shoddy construction
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The attached photo shows the poor construction on the underside of the freezer door. Basically a hole where they injected foam insulation with some of the insulation stuck to door frame. In addition this fridge is definitely noisier than any others I've owned. Much noisier than the 25 year old fridge it replaced. Otherwise it seems to work fine so far.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great spacious fridge ! Perfect for family !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was more spacious then our expectations ! It is able to fit everything , kid friendly as it is easy to whipe down . So as a parent that was a plus , the best purchase yet !
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for price great quality low noise fit in space limited height
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very nice and durable. Though a recommendation that I have to to add extra organization containers-to use up the large amounts of space effectively. It has perfect storage space is lovely!
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well designed with a clean look and I love the LED lighting. Because I liked it so much….i bought another and now have two.
I would recommend this to a friendRated 5 out of 5 stars
Big bang for little bucks!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item exceeded my expectations! It is very roomy and well put together for the price range. I had purchased a different one two months earlier and it was cheep and fell a part which led to this purchase. Very happy with the quality of this one only 150 dollars more.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friend

















