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Customer Ratings & Reviews

Your price for this item is $729.99
The comparable value price is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3530 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,530 reviews
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Very bright!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this installed a few weeks ago and so far, so good. At first the frig was a little bit loud but after a few days it is quieter. I love the light inside, it is very bright! Plenty of room for everything and I love the glass shelves. I love that you can see what are in the bins. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall satisfied with purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product. Quiet. No light in the freezer. Ice maker sold separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fridge purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice I would recommend to anyone this was a purchase for my son. He stated that he like it a lot

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Great fridge with lots of room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our needs. Only one complaint: no light in freezer compartment. (should've checked the specs but really no big deal!)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    Lots of space. Like the design.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, exactly what I was looking for. Good value. Has lots of space. I much prefer to side by side that keeps you from putting wide things in frig or freezer. Two things I didnt notice when buying that would not have kept me from buying, but I miss are: No light in freezer and smaller deli/cheese drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Whirlpool Refridgerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we needed! Works great, perfect size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for what we need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard fridge. Perfect for our needs. A little noisy for a brand new fridge but it’s good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It looks very nice and so far, everything is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Door seal, Freezer light

    Rated 2 out of 5 stars

    Not impressed with this refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am kind of disappointed with this refrigerator, I had to replace my 20 year old fridge just for the energy efficiency, I got my first new refrigerator and the seals were all messed up on the doors and then I got another new one (same kind.) The fridge is made much cheaper than my old one and it develops a row of ice on along the top of the top shelf in the freezer door. We clean it off about every 2 to 3 days, I don't think it's suppose to do that but I don't want to hassle with getting another new one, it's a pain having to put all your food in coolers and transferring it from the old to the new one. I guess this one will keep the food cold and or frozen, that's all I wanted.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Awesomec, We thank you for your review, and are sorry to hear of the concerns you're having with your Whirlpool® Refrigerator. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. Thank you Whirlpool® Social Media Relations WhirlpoolBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is nice and spacious for many items. The freezer is also spacious, big enough to store many frozen items. The refrigerator compartments can hold lots fruits and vegetables and door panels are large to hold gallons of milk and orange juice. Excellent items. I have bought 4 of these refrigerators and shipped them overseas for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    Spare Refrigerator inGarage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a spare refrigerator that's in my garage. I just needed the basic items (no icemaker), and I am quite happy with this unit. The inside of the refrigerator is very bright, although a light in the freezer would have been nice. It has a lot more room than I anticipated.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More space than previous refrigerator, also much quieter.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost effective, nice refrigerator. Runs quietly, has decent storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed new refrigerator in a hurry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic refrigerator and freezer. Our existing refrigerator died on a Thursday. We found this model at our local Best Buy on the same day. It was in stock and was delivered on Monday. While it worked fine, the unit had a horrible condenser/motor noise and Best Buy replaced with another unit of the same model promptly. It runs great without the noise. Best Buy was our third stop shopping for the refrigerator and the only place that had options in stock and available service/sales personnel in the store. Best Buy will be our FIRST stop in the future for such purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on a basic large fridge. 20 year old fridge died we replaced it with this one that is a little bigger.it is set up for a ice maker but it is NOT included. So far it has been a great replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Cool Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large and spacious. Great Buy. Bought for my mom, she is throughly enjoying it. No amenities, not needed.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old refrigerator was still working but it was 36 years old! My hope that this new Whirlpool lasts as long as our first one. I like the features that it is a basic refr/freezer with no ice maker. (Less worry of it breaking or leaking water on your floor) It has lots of space. Very roomy vegetable crispers and meat keepers. A great seal to keep the cold in, and it is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it was on sale, I bought this unit to provide extra refrigerator and freezer space. It is located in a utility room. It was a terrific choice. Not only was it a great value, it is spacious, doesn't waste space on an icemaker, and it has reliably maintained a constant temperature. I have had it for several months and am completely satisfied. Great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Returned first one but second one is good:

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one had a high pitched noise when motor running. Returned within a week while store warranty still in effect. Second one is extremely quiet. Very pleased with size of freezer and fridge size. Holds a lot of groceries. Would recommend getting store warranty for 3 years because appliances aren’t what they used to be.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Super spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering and setting up delivery online took minutes. The unit fits perfectly. The bright white changed my whole kitchen.

    I would recommend this to a friend
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