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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3511 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 3,511 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased for our garage but it would make a good indoor refrigerator as well: Our last garage fridge was a Whirlpool and it was over 25 years old and still going strong in the southern heat! This holds lots of drinks and there’s plenty of room in the freezer section for extra meats and items that don’t quite fit in the main refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Whirlpool freezer top fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it!!! It’s nice and roomy inside, looks good and works well, quiet too. 2 thumbs up, very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy + Whirlpool = Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson was very friendly and helpful. We encountered issues with finding a working register, but got the transaction done. Very thorough on explaining the delovery process. Delivery was accurately on time, quick amd efficient. Completely satisfied with my very first major purchase for my inherited family home!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good as a second fridge but loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is spacious! We are using it as a second fridge. The black color is nice and you can put magnets. The bottom drawers don't slide easy they are thin plastic. The only advise I can give is not to install it where you don't want to be disturbed by a humming noise. Unfortunately, it is next to my desk and it really bothers me. The humming noise is every hour and lasts for 30 or more minutes. Your quiet time is 1 hour. My 15 year old fridge does not make noises at all. All the other reviews about the noises are true.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect “garage fridge”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new “garage fridge” for overflow and beverages. I’ve always had great luck with Whirlpool products, and this is no exception. No fancy bells or whistles…just a great basic fridge/freezer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this new fridge affordable,has lots of space and compartments works great no problems at all. I would buy again if I needed too.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Not very loud. Very big and roomy inside

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator looks great and fit a lot of things inside but the top door hit with the down door and make some noise every time I close the top door I think I should call them and let them fixed But the refrigerator worth it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator came damaged.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The front door, upper area was deeply scratched up. We had to borrow a refrigerator dolly and travel over an hour to pick up the frigerator in a trailer, then get lots of people to help get it into the house. This is why we didn’t return it. It fit well in the space we have and works well but it is sad that my new refrigerator has deep scratches on the front of the door.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Best Buy product nice and beautiful freezer with small space

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this fridge. I have alot of space. Great choice for a family of 3. It does makes a little bit of noise but not bad enough for it to bother me. I like the bottom drawers . I had went to a Best Buy store before I made this purcharse. I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new refrigerator is a great addition to our kitchen. It holds so much more food and drinks and has lots of storage compartments. I love the color and the refrigerator also has a lot of new features that my old one didn’t have.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge at a good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy total tech team delivered and setup this refrigerator today. Great service! The refrigerator is a perfect second fridge for my family. Very satisfied with the look and capacity. It does make a fair amount of noise but it is in the garage so not bothersome to us.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 1 out of 5 stars

    Heartbreaking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is freezing up & leaking water into fridge. Tech serviced my fridge on Dec. 9, 2020. Got it delivered on Dec. 1, 2020. Tech said it's environmental, nothing is wrong and open my freezer and fridge at mininal. And to put my food in containers to prevent damage to my food. Is it normal to keep a bowl in my refridge or to clean up the water leak every few hours for the life of my refridge ? Few hours after tech left. It started to leak again.(pictured) Schedule another appointment on line with whirlpool and called repair company , _______ said I need to cancel my appointment because ‐------- said its environmental and they wont come back. I get an email saying my appointment has been cancelled. Called whirlpool and they told me the same and find out the repair co. Has cancelled my appointment This is a replacement fridge, first one gave the same problem 3 times. I cant understand with my first fridge the tech came 3 times and now they'll only come once for my replacement. when it's the exact same problem. Purchased my first fridge in Sept. 2019 and it's been a nightmare. I've lost so much food and wages from taking off from work to for repair appointments, going back and forth the store and making phone calls, that take forever at times. Does that mean the repair company milked whirlpool with my first refridge on the 2nd and 3 rd servce call ? I called geek squad which is my extended warranty to make an appointment. I know have an appointment for Saturday, December 12, 2020. Let's see what happens. I did go to my local best buy store and ‐---- told him what is going on and said he'll get back to me with a phone call by the end if the day, he didn't I also left a message for the supervisor to call me on Dec 11, 2020 being he was off , so far I'm still waiting.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey SOSAD, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect little Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great refrigerator for my rental unit. The space is limited and this one fits perfectly and has lots of room inside of it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    More room for your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and roomy bigger than I thought for price still learning adjustments for temp

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    White Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator for the price. Plenty of room in the freezer for storage. Shelves are really well placed in the refrigerator. So happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great product for the value. a little disappointed that there is no light in the freezer but doesn't affect the use or performance of the product. pretty happy to have a working fridge back in order. and a place to put my favorite refrigerator art from my son and grandsons!! the associates at Best Buy were very friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Overflow Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy, but it works for our needs. We use it as our overflow fridge and it is stored in our garage. We use the freezer to store our meats as I don't want them in our main fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this fridge. Plenty of room and runs quietly. Was looking for something simple and this was perfect.

    I would recommend this to a friend