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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3513 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 3,513 reviews
  • Rated 3 out of 5 stars

    Great size for 2 person family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok here's the deal.. I recently purchased a whirlpool fridge from bestbuy..I had to replace my old fridge which was 16 years old. It also was a whirlpool,it was great never any issues. The problem with the new one was on the fridge part it never went below 40 degrees and it was on the max setting and that had me really concerned, now granted I'm a 2 person family so there wasn't a lot of stuff in the unit. And of course I didn't read the reviews on the unit before the purchase and yes Best Buy was going to trade it out with brand new one! But the day before then new one was going to be delivered I canceled the order cause I read the reviews on it and there were a lot of complaints on the same issue I had which was not cold enough! So I went with a different brand! And also to add I wanted the swing of the doors to be switched and when the installers did this the fridge door would not seal correctly! What a headache it became so I had them switch it back and in that process the installer stripped some screws! So I had to ( as the customer) use my tools and got the stripped screw out my self!! Remember consumers these installers are contracted people and I'm not sure if they really know what they are doing so please beware ! Now I'm not knocking bestbuy for this but it's the product they are saling to us the consumers !!! So yes I'm not happy.. yes I will agree it was a great price but the overall quality sucks!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good product good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this refrigerator because it was the same size as my old one and it fit just right in my kitchen cubby. Best buy delivery was on time and did a good job. So far it is running great. A little bit quieter than my old one, just a light hum when it is cooling. Nice LED light inside sits closer to the top than the old one's bulb. Gave me more room to store tall stuff on the top shelf. Good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    a very good second fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and spacious. Have no complaints since I bought it. Great value for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Emily mercado

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator very spacious and works perfectly fine .

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator, compact but spacious. very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Very good product is really good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this refrigerator to anybody. real works well and makes no noise and is efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and useful refrigerator.perfect as a second refrigerator either in the basement or garage.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a nice big freezer. The refrigerator has got a light in it like a light I’ve never seen it shows everything really like it to replacing a whirlpool that I’ve had for eight years that the freezer compressor went out on.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Whirlpool refrigerator! Consistent temperature in refrigerator and freezer and quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Old Whirlpool dependability and new?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool Refrigerator is working great. I have a 40+ year old Whirlpool side-by-side, and it is still working as good as it did the day we bought it. Actually it saved us during the time our 11 year old (other brand) refrigerator started heating instead of cooling, and when we bought and had installed our new Whirlpool. If it is 1/2 as dependable as the old Whirlpool, we will be satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Refrigerator great w/out delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice capacity. Delivery nightmare. Bad mood driver and dumped all 4 appliances in garage. Took several phone calls to get them to unbox the refrigerator and stove and just set them in place. Remodel was not ready for the dishwasher and microwave install, so they got very upset and were not going to do anything, but dump and run. I will never buy anything from the store that requires delivery again.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicest refridgerater I ever had! Quiet and electric bill decreased by $40.00! Nice and roomy inside!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Great Basic Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Basic Refrigerator. There's more space than I thought in the Freezer which was important to me. Only negative of freezer is there's no light when you open the door. The Refrigerator has enough space but not a tall enough distance between shelves unless you really make the other 2 shelves more narrow. The refrigerator section does have a bright light when open. Occasionally it makes a noise. This is a basement (2nd) refrigerator, so it's great for what we need.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Lots of space. Not to noisy. Delivery guys did a good job installing. Delivered quickly

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I chose this one verses the smaller ones. Good reach in space and looks sharp. Bins good be bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    New white refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The updated lighting in the refrigerator is a good improvement. The Whirlpool refrigerator runs very well with enough room for all food items needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works great and is a good size. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great refrigerator. lots of room for food. freezer does not have a light.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge replaced my still working 35yr old Sears Kenmore. I wanted a no frills fridge. Less things to break down. This fridge fit the bill. Its whisper quiet. Per cubic feet its the same size as my Kenmore but the way the door shelves are designed some fridge space is lost. There are only 4 cooling choices. But overall I'm happy with this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool fridge from Brest Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and super functional product, delivered and assembled in perfect condition by very warm, courteous, and knowledgeable staff. I am so glad I made this choice.

    I would recommend this to a friend