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Customer Ratings & Reviews

$1,889.99

Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,293 reviews
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    PIECE OF GARBAGE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator is not even 3 months old and this will be the 3rd time I am having it serviced. The ice maker makes more frost than ice. The filter was so loud you could hear it through the entire house until they replaced it and now not even 3 months old it has stopped cooling. It is a piece of garbage. My family urged me to return it at the beginning but I wanted to give it a chance. DONT BUY IT.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, KerryB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, perfect fit, I love the counter depth, still had plenty of storage space and it doesn't stick out from the counter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    We r enjoying the counter depth ref.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the refrigerator appx a month ago. The Whirlpool counter depth refrigerator looks great in our kitchen. We enjoy that it is finger print resistent. The ice maker is quiet and makes ice fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great price and American made!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my suite of appliances. They look great work great and the cost was perfect!! Doesn’t have all the bells and whistles of the top of the line appliances but has great functionality and I really don’t want my refrigerator connected to the internet anyway!!!

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 5 out of 5 stars

    Right Size, Right Style, Right Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 100% pleased with this Whirlpool stainless refrigerator. The size was perfect for my area and the finish is not a fingerptint problem. I don't like the filter location as it takes away usable space on the top shelf. Others have remarked about noise, I have no complaints about noise.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 5 out of 5 stars

    Nice side by side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice side by side fridge/freezer. It’s very attractive and quiet, and it fit nicely into my available space. My only complaint—and it’s a small one—is that there are not enough shelves provided. It needs one more freezer shelf, and one more shelf bin on the door of the fridge section. As well, the shelves are not as deep as one would expect, so there is some lost space. But these are minor quibbles. It’s a very nice appliance and the price was right!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black stainless looks amazing and it’s fingerprint resistant finish lives up to expectations. Great modern look for an exceptional price. Only downside thus far is the ice maker is a little on the slow side. It takes quite awhile to make cubes, but still worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    love the water and ice dispenser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a lot of ice. Freezer door unable to open all the way with our set up and having the ice storage on the freezer door makes it a little difficult to access the contents in the freezer. Love the look of the item. No area for butter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator I’ve ever had.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my refrigerator!! I was concerned I wouldn’t have enough room in the side-by-side but I don’t have a problem the space. And I love that it doesn’t stick out 4 or 5 inches past the cabinets. it’s so easy to keep clean. And the water filter is so easy to change.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Shelving

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only owned for short time but being counter depth gives us more room between it and island. Gave up some freezer space but love the look.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Shelving

    Rated 3 out of 5 stars

    It’s okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess there is more insulation and stuff but the shelves are not very deep, a couple inches shorter than my kenmore that was the same size. It is also quite noisy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Side by side stainless fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This counter depth stainless steel fridge is fantastic. It’s side by side, spacious, and allows for ice and water on exterior of door. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Fridge Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well so far though I’ve only had it a short while. The size fits my space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this refrigerator. We like the smudge-proof finish on the doors. This replaces a French-door refrigerator which I found inconvenient: having to move everything around in the freezer to find what I wanted. The counter-depth model is fine as there are only two of us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not enough shelves for the freezer side and the refrigerator side. It was a good price though.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Cool food

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room, not enough information on the use of the fridge in the material written that came with the fridge. The trim in one of the drawers has broken—this should not have happened! You need to replace it free of charge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great. See below.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. Size just right with side by side, ice maker in refrig., not in door. Could use another shelf or do not make a shelf so far from next shelf. Makes since to add another then u would not have so much on one shelf....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUst installed Wednesday. some problems with instalation. so far so good with refridgerator working!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am missing 2 shelves in the freezer, 1 drawer/ shelf in the refrigerator! One outside main handle is loose, it makes noises and rolls out each time We open the door!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool wrs571cihz04

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were limited on what we could get due to the space allotted for it. I will need to order another shelf for the freezer. Not sure how many were supposed to be with it but definitely needs another. We got 3 shelves and the drawer/shelf. The water dispensing is nowhere near correct. States 8 ounces but it is more like 4. I love how easy it is to remove the ice maker compartment. Sometimes the refrigerator door doest seem to close. Overall a decent refrigerator just wish we could have had a choice.

    No, I would not recommend this to a friend