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Customer Ratings & Reviews

$1,889.99

Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,293 reviews
  • Rated 5 out of 5 stars

    Works well & looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy overall with the purchase of this fridge. It cool that it not only has a built in filter but also an air freshener. The light is bright and shelves are adjusted easily. I’ve been surprised with how much stuff I was able to put in after a party. Even jam packed everything stays at the perfect temperature. It fits in perfectly in my kitchen. Best of all I didn’t spent anywhere as much as I thought I would for a great fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator! The ice dispenser works great and is so convenient. Ice dispensers we have used at friends’ houses seem to throw ice on the floor as well as the glass. We don’t have that problem with this refrigerator. There is room for two gallons of milk in the door. We would buy this again if could do it over. Delivery and setup by Best Buy was flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, perfect fit for my kitchen I am very happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great frig!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for! Fits perfect in my small kitchen. Has extra features I wasn't expecting.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and the water filter. Has a decent amount of space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fits My Countertop Depth Kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the refrigerator fits my counter depth kitchen, I would recommend this frig for small family sizes or for those who have additional frig/freezer storage elsewhere in the household.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. Beautiful color. Works as expected. Great value for price. Purchased as an open box. Delivery was smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few issues with a damaged refrigerator and delivery we finally received our refrigerator and it is working great. The second delivery and install was perfect. Customer service was very understanding and handled my issues and concerns quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Meets all our needs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works well. We like the size and the depth. It looks really nice and fits our kitchen style well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good unit and I haven't had any issues in three weeks of ownership. The only fault is the design of the vegetable crisper door. When opening the drawer easily comes off its track. Other than that I have been pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic design, good interior layout and fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like our new Whirlpool refrigerator. It is side-by-side and counter-depth to best fit into our available space. These was a small problem the refrigerator door, but appliance specialist with Geek Squad came to our home and resolved the issue. We are very please with both the produce and the Best Buy service through Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Excellent quality, modern, perfectly beautifully made. The measurements are perfect. The drivers were very polite,professional and fast. I was very impressed. The Geek squad, also truly has the customers best interest. Thank you for the overall, great customer services.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge I can pit all my food in here and the size is good too , rhe color is nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great fridge for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My options were limited by the opening and depth it had to fit in. Even so, this fridge looks great, functions great and has more capacity than I've been able to fill so far in just one week of ownership. Overall, I'm very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    FRIDGE/FREEZER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well nice design for water/ice on door. REALLY needs to come with MORE shelves on BOTH SIDES!! we have ordered 2 for freeezer and 1 for fridge side!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had all the features I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching for a counter depth refrigerator with ice maker and side by side doors. This had it all and the price was right.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good refrigerator for a counter depth one. Space is a little tight but manageable. I do wish the water dispenser was cooled water like our last one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for price. Not exactly what I wanted but it was good looking and available. Plus makes good use of door space in fridge and with ice maker. Minus—not sure it will hold my Thanksgiving Turkey and ice tends to splatter when using dispenser. Also wish dispensing space was longer so I could rest iced tea glass on shelf. Water is dispensed way more slowly than I’m used to but maybe I can adjust by taking off measured flow. Really wish shelves were adjustable but, in fairness, I knowingly traded that limitation for a quick delivery when my old unit died.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Exactly as advertised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is exactly as advertised, I like that the sleek size isn't too bulky in my kitchen. Only improvement I'd suggest is to add 2 more shelves for the freezer, there are only 2 in the freezer. If you are getting rid of an old refrigerator grab the shelves to see if they'd fit in this one (the size is 11" square). I am going to buy replacement shelves online, but buying them through whirlpool is pricey, over $100 each.

    I would recommend this to a friend