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Customer Ratings & Reviews

$1,889.99

Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,293 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this had more shelves, but it works perfect for my space!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Counter depth is great to reaching and seeing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a rental property. The tenant is happy with it, likes that it is counter depth, and the side by side is perfect for just one person.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great extra refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet...but great size for our location..... Nice looking.....don’t know what else to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cottontail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features at a fair price. Ice maker on door is a real plus for space, and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Denise Weber - customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new counter depth refrigerator. Our old refrigerator was too big and bulky. The ice and water work perfect and the filter gives them a crisp, clean taste.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Wish freezer sections were larger to freeze a package of chicken. Have to stand it up on a lowered shelf

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Whirlpool Refrigerator Side by side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with a large dent on the side of the refrigerator. It is working much better than the Samsung upper priced four drawer we had before that quit making ice very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good deal in general.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only got it for a few months, but been working well in general. The stainless steel outfit is great, not easy to get dirty (from kids greasy fingerprints for example).

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    It's smaller then I thought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelves are somewhat awkward to work with. Have had it a month and still don't like it. The stainless is everything I expected it to be. Something that I'm not happy unless I clean it everyday with a specialized cleaner.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    A little smaller capacity than the Kenmore

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice fridge for the $$$. Space limitations force us to go with counter depth, but the Whirlpool fits the bill. I like the small cube ice maker and clever dispenser system. Time will tell, but so far so good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    do Not recommend. hidden costs. too small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst refrigerator. One good thing: keeps food cold and frozen. My grandmother's Ice Box did so also. Tiny shelves can barely fit 10-12" pizza.bbut if you want another self you can order for abit over $200 including tax and shipping. Light bulbs in the $99 range. Produce drawer basically fills up with product needed for a salad for two people: lettuce, red onion, tomato, and. cucumber. Wine bottle has to be in door shelf. Shelves are shallow. Plastic light protector is same as model of 20 years ago: flimsy plastic, easy to jostle and hard to replace, easy to get brittle and over $90 to replace. And then the twice a year air and water filters cough up $100+ twice each year. It is definitely BIG on the outside but tiny on the inside. I do NO T recommend.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Noisy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this rating because the fridge is ok and the ice maker in the door is incredible but it is SO LOUD. If that doesn't bother you, it's a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool is working great. Delivery was on time. Satisfied with the installation and the quickness involved. Appreciate the haul away of old refrigerator

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Noisy Compressor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for my kitchen space. However, it is quite noisy when the compressor is running. It is a very annoying high pitch sound that is unbearable. I would not recommend this model.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got it open box so it had some scratches but it does the job. Saved a grip so we're the for the opportunity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great Fridge, I am really happy with the size and how it looks in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Size, Water dispenser

    Rated 5 out of 5 stars

    Very nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value with water and ice dispenser. Counter depth so it doesn’t take up a lot of room. Freezer is roomy too.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    Mostly satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing a shelf in freezer area Contact company and they agreed to send a shelf Waiting on arrival The doors are not even at the top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our counter depth Whirlpool 20.6 SF side-by-side is perfect for our space! It looks great and has plenty of room for everything we need. It is a great design. We love the lighting inside and the clear view inside the drawers and between the shelves. The ice maker's crushed ice makes cold drinks taste wonderfully chilled.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good Frig. However, compared to our top freezer that it replaced, it seems to have less interior space. It also make a lot more noise that I expected.

    I would recommend this to a friend