Customer Ratings & Reviews
- Model:
- WRS571CIHB
- |
- SKU:
- 6155540
Customer reviews
Rating 4.1 out of 5 stars with 1293 reviews
(1,293 customer reviews)Rating by feature
- Storage Capacity3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Shelving
Rated 4 out of 5 stars
Freezer shelf needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product, but I wish it came with one more shelf in the freezer. An extra shelf costs almost $175, so I decided to do without.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise level
Rated 2 out of 5 stars
Too Loud for open concept floor plan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If this fridge is for a basement or garage, go for it. If it's the main one for an open concept floor plan - this is Not the one! It sounds like an industrial fridge. I'm replacing a bottom drawer LG (that cost $1700 more!) that died after 7 years. I had the same Whirlpool version before that one and missed the measured fill function and the side by side doors. This new version runs loud from the second it is plugged in. Based on the reviews, I replaced it with a Samsung of similar model. The Samsung runs silent. I have no idea it's even plugged in. I also agree with other reviewers that the quality of the Samsung interior is superior.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friend - Cons mentioned:Shelving
Rated 3 out of 5 stars
unhappy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed at this purchase. Not enough shelves on the freezer side. Also could have s second frozen vegetable/food ben. I do not recommend this model to anyone. Although extra shelves/parts can be ordered. But, extremely high . However, I experienced so very much inconvenience before I finally decided on this model. Purchased on July 1, 2021. finally correctly delivered on July 24th
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy More choices than anywhere else. And very good pricing. Looks great in my kitchen.
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Great ice maker!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were nervous about this fitting in the space we had our old fridge, it was a perfect fit. Unit is quite even when it’s making ice. Perfect size for us.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for this refrigerator was a little smaller than I thought when purchased
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Our experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this a 5 star rating but, we had limited space, my husband husband measured and measured the fridge will fit. We got it here and he had to sand down by hand, the cupboard above the fridge because the edges of the fridge was the right height but it was bowed in the middle of the fridge and it made the middle about 1/8 of an inch off.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Great Fridge!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big Capacity and works well! Would definitely recommend!!!!
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit in our smaller size condo kitchen very nicely. Very easy to adjust temperatures and it seems to keep items at the selected temp.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Best for small kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s looks good in 12 x 14 kitchen, perfect size and works great
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend Rated 2 out of 5 stars
HATE IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this refrigerator. I thought It would be the same as the kitchenaid I was replacing. It’s NOT! Cheap flimsy this shelves. Crappy plastic light bulb cover in freezer that takes up half the shelf and doest attach. Just sits there taking up freezer space. Cheap plastic door bins. Thank goodness my kitchen bins fit and I can use those but the needed freezer shelf is too big. This freezer is narrower. I can’t believe this piece if crap cost 1900.00. I gave it 2 stars only because so far my milk is VERY cold. It’s only redeeming wuality.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Kfed7! We manufacture several different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
- Cons mentioned:Noise level
Rated 3 out of 5 stars
Loud but works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is loud i think, also the ice maker gives fits since i bought, 3 months in it quite, service came out and just unplugged fridge and back in and said to watch. Sometimes the arm will stick down but i turn off and back on it fixes it....also it makes ice slow, 2 in the house it barly keeps up, i put on fast ice a lot, i would buy again but not 1st choice
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black Stainless Steel
No, I would not recommend this to a friend - Cons mentioned:Shelving
Rated 3 out of 5 stars
Functional but not symetrical
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've only had it for a couple weeks, but we're not happy with the shelves. They're supposed to be able to be moved but because of defective manufacturing, we're very limited with where they can be moved. The notches don't line up and the shelves don't always fit, especially on the refrigerator door. The cover over the light in the freezer doesn't line up either.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friend Rated 4 out of 5 stars
Like it better than a French door model.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a French door model for years and after losing a lot of stuff on the floor, I wasn’t so thrilled with it. Everything falls out of the drawer of the freezer, and you can’t really see what’s in the freezer cause it’s all stacked on top of each other. I like on the side by side that you can see the items that you have in the freezer. Although it’s against trend, I think it’s a better way to go.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge , can’t go wrong with these. Great space
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friend Rated 5 out of 5 stars
Whirlpool side by side fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I selected Whirlpool for its good record of reliability. Great price and roomy interior for a counter depth fridge. Just hoping it will last longer than my old Kitchenaid fridge, which DIED after barely six years.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Capacity
Rated 4 out of 5 stars
refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fingerprint resistant finish! Plenty of room, and countertop depth perfect.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Glad we bought this refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this refrigerator. We have a standard depth model of this counter-depth unit that we've had for about 15 years without having any issues. I expect this counter-depth unit will also be reliable. BestBuy delivery was excellent.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
When new, it's great. Then...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this unless you are fine without the water and ice working in 3 years. There is a design flaw that Whirlpool refuses to acknowledge with the wiring at the base hinge of the freezer. This wiring is put under stress every time you open the freezer door and will break over time. In my case, it took just 3 years. And now I don't have an ice maker. This is true for all Whirlpool, Kitchenaid, and Frigidaire side-by-side refrigerators.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
Solid Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, the freezer side is exclent. The ice maker makes plenty of ice for everyday use.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend












