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Customer Ratings & Reviews

$1,889.99

Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,293 reviews
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator itself is great, however the freezer didn't have the shelves that were supposed to come with it. I'm not sure who to contact about this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool side by side fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I selected Whirlpool for its good record of reliability. Great price and roomy interior for a counter depth fridge. Just hoping it will last longer than my old Kitchenaid fridge, which DIED after barely six years.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice refrigerator. Looks great and has plenty of room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase experience was great once we found an employee to help! Only complaint I believe the freezer is missing a shelf. I reached out to whirlpool few wks back and no response!

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a refrigerator that works on the first week of delivery and hopefully it will continue. The only thing it s that the placement of the light which takes up half of a shelf in the freezer. Space is a little limited but other than that I’m pretty satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy More choices than anywhere else. And very good pricing. Looks great in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The Cold Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a refrigerator. It keeps things cold and fits the space in my home. These are the things I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this fridge is counter depth but has plenty of interior freezer & refrigerator space for a small family. Love that the shelves are adjustable & still good freezer space with the ice maker

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator, perfect for two people in a downsized home. Quiet and has the amenities most desired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Counter Depth Fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing keeping me from rating it as 5 stars is there was a defective on the top of the door. The manufacturer over glues the the door to the hinge, leaving exes glue on the stainless steel. I had a replacement fridge ordered and it was worse than the first. The delivery driver said that he sees that often from Whirlpool and suggested I use goo gone to clean up the glue. After applying goo gone, there is only a bit that shows but it isn’t apparent unless you are really examining the door. Overall very satisfied with this fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool was recommended to me by two different stores. So far it's working out great. The back lighting is good. I do wish the side shelfs were bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Hope they make it right!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size and function of this American Made Side-by-side fridge freezer with rice and water. Awesome shelves and space along with only being counter depth!!! It would of been nice if Whirlpool sent all the shelves with it and the door seals were not messed up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The refrigerator I wanted.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been to numerous stores trying to find this refrigerator that matches the rest of our appliances. When I was read to just buy any refrigerator, a friend mentioned Best Buy. I was at the store the next morning (on a Tuesday) and it was delivered on Friday. They saved the day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge looks great and was bigger in person. I loved it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Sleek but a little small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and sleek design. My one complaint is that there is only one drawer in the freezer. Two would have been better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ??

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good, except I find it does not include enough shelves, particularly in the freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honest Critic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The depth of the water dispensing area could have been 1/2" deeper to make the shelf large enough to place a coffee carafe on it when dispensing water by the measured fill function. Also they should have supplied one more glass shelf in the freezer. You may have to purchase another as it is certainly necessary. Another $100 item that should have come as a standard part.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Some what good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I choose this one because it perfectly fits the space that I have.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    A Refrigerator for you if you like loud NOISE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like noisy cheapish appliances this unit and Whirlpool are for you. Highly recommend the Samsung Model:RS22T5201SR/AASKU:6397585 over this unit if you want a quite, stylish, and quality refrigerator. It used to be Maytag was top of the line and Whirlpool was just about as good for less money. Sadly something has happened to Whirlpool along the way and their products are no longer "quality" reasonably priced appliances. Will never buy a Whirlpool product again, unless there is a change in quality or there is no other choice.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Frank. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in the space well. Easy to find items. Good storage. Looks nice. Easy to cleanand looks nice.

    I would recommend this to a friend