Customer Ratings & Reviews
- Model:
- WRS571CIHB
- |
- SKU:
- 6155540
Customer reviews
Rating 4.1 out of 5 stars with 1293 reviews
(1,293 customer reviews)Rating by feature
- Storage Capacity3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
When new, it's great. Then...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this unless you are fine without the water and ice working in 3 years. There is a design flaw that Whirlpool refuses to acknowledge with the wiring at the base hinge of the freezer. This wiring is put under stress every time you open the freezer door and will break over time. In my case, it took just 3 years. And now I don't have an ice maker. This is true for all Whirlpool, Kitchenaid, and Frigidaire side-by-side refrigerators.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great floor model savings!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a floor model at a significant savings and then purchased at the 5 year additional warranty. So far it is working perfectly!
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Water dispenser
Rated 5 out of 5 stars
Nice refrigerator needs one more freezer shelf
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our refrigerator. We like the icemaker, works well. My only complaint is the on the freezer side an additional shelf should have been included. We had to order an additional one.
This review is from Whirlpool - 36-inch Wide Counter Depth Side-by-Side Refrigerator - 21 cu. ft. - White
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great Size. and QUIET!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is great. I did ALOT of research and ended up on this one and I am not disappointed. All of the other brands had negative reviews on how loud the new compressors were. This one is hardly noticeable. Fits like a glove in our space.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
New House-New Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is perfect size and appears really beautifully due to its counter-depth size. Plenty of freezer and refrigerator space with more than adequate shelf space. Best deal for the price!!!
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise level
Rated 3 out of 5 stars
Good but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, its noisy. Much more running noise than any fridge I've used. Secondly, the shelves are arranged in a way that only top one can be used for gallon jars. If you try to adjust to have the bottom one too, you've to remove one crisper.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friend - Cons mentioned:Shelving
Rated 4 out of 5 stars
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Refrigerator is more spacious than I thought. Freezer is a bit more narrow, if you have a second freezer it’s not a issue
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Unclear what you mean by "title."
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month it works fine. It is quiet and have plenty of space for my needs.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Fits in my elevator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First attempt, I bought a unit too big to get up the stairs or fit in the elevator. This one is shallow enough to fit well at counter depth. Trade-off is interior capacity.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
We loved Counter-Depth Design.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Counter-Depth Design is the first one for us. Moved to a new residence and this size, especially depth works perfect for our kitchen. We love it. Updated water/ice system. Replacing cartridge seems easier compare to the old one, which we used to have.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not what I wanted but the Kitchen Aid White Freezer on the bottom handle, my dishwasher hit the handle and I couldn’t open it all the way. Ryan suggested a side by side and it worked. But they didn’t have it in White so I had to take it in Stainless Steel. BEST BUY was really nice about it and let us keep the White Kitchen Aid until they delivered the other one. It’s very nice and functional…
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room! Love this fridge! Love the alarm when the door is left open.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little too small for the need. But perfect for the space
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Exchange
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first purchased item was defective. The new item seems to be working fine.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect for the place
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the fridge for a rental unit. It's perfect, needed counter depth & stainless steel. Looks great. The instore experience was excellent. The installers were courteous, timely, very happy with the experience. Tenant happy. Great, all the way around.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
New Whirlpool Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am Very Happy with my new Whirlpool Refrigerator. I opted for the Counter Depth model because it fits better in my kitchen than the previous refrigerator that was full size verses Counter Depth.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
great product as great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty quite most of the time but you can hear it a but when it is humming. Plenty of space. Everything is nice and cold. Ice cubes can be larger and if that's the biggest concern, it's not an issue. Price is great for a counter depth fridge.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Cabinet Depth Refridgerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very quiet. The Stainless Steel is so easy to keep clean. Adjustable shelves on both the freezer and Refridgeator side. Panel on the door is your computer. Tels you everything you need to know. Happy with this Fridge!
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Refrigerator
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator works great. Good price, I’m so happy for my choice!
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise level
Rated 3 out of 5 stars
Product is disappointing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer side is large enough; refrigerator is small. There are 2 slots in freezer where glass shelved are not provided, but, are needed. Only OEM will fit and it costs $100 per shelf. Also no filter was provided for the filter spot. For $1700, this is incredibly cheap of Whirlpool. Sound is louder than expected.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friend












