Customer Ratings & Reviews

This product fulfilled all my expectations about a new and modern refrigerator with freezer, ice maker and water dispenser which includes automatic measurement of the amount of liquid dispensed. The temperature can be regulated from outside.

The refrigerator doesn’t “feel” well made. The doors feel light and the drawers and shelves are flimsy. The water and ice machine are loud. The digital screen is not user friendly. The refrigerator looks attractive and goes well with our kitchen, but my last refrigerator lasted 21+ years. I don’t think I’ll get 10 years out of this one.

Bought this model April 2018, worked fine until the ice maker failed to make ice. Called repairman found broken wires at bottom of freezer door. Poor design, new door cost over $1,000. Did not replace not would get this model again since others have the same issues with no help from the manufacturer

Great refrigerator!! We love the features on the front: the crushed ice is so yummy!

We’re happy with the fridge overall just wish there was more functional space in the freezer.

We love the Refrige. plenty of room, water dispenser works great.

Best inside lighting I have experienced on a refrigerator. Easy to find stuff. Could use some shelving for smaller items.

When I purchased this Counter Depth Refrigerator, I thought the space inside will be minimal, however, I was surprised with how much space it has inside including Freezer left hand side. I would recommend buying this appliance especially if it is at the deeply discounted sale price.

This counter depth side by side refrigerator is excellent. It has plenty of room on the inside for big and small items.

We have a refrigerator that cost more than 3 times what this one cost, and it’s not any better. It doesn’t have the Las test styling, but it’s a very good product, at a good price, that works well and looks good.

There was very little depth in this frig. However it looks good in our kitchen.

Haven’t had a side by side for several years but bought this counter depth one. It’s smaller but fine for a small family.

Overall, this is a good quality product. However, the ice dispenser is difficult to use. It requires lots of effort to make it work. Also, the unit is missing three shelves, two in the freezer and one in the refrigerator. I have to call whirlpool to inquire about that.

Great refrigerator. Can’t wait until the water and ice gets hooked up

The frig seemed to be easy to hook up! Since I purchased it a month ago everything seems to be working great!

Ok product. Definitely a middle of the road in quality and features. Works well so far.

Read this before you decide to buy this Whirlpool refrigerator or any Whirlpool refrigerator. We bought a new home in May 2020, and purchased this refrigerator. We installed it and moved in July 2020. By June 2021 (less than 1 year) two of the bins completely failed, with the plastic breaking. And the latch on the ice bucket broke rendering the ice machine useless. I opened a ticket with Whirpool and spoke to their customer care supervisors about my experience and they sent me a link to Repair Clinic to order new parts. They also let me know these parts were only covered for 30 days under their "cosmetic" warranty. They never once apologized for my experience with their product, nor offered any type of support to resolve the issue. So I'm issuing you fair warning, it's a cheap product. The drawers will break. The latches will break. And there's nothing you can do short of paying large sums of money to order replacement parts to stay on top of the maintenance. Find another brand that manufactures a quality product and stands behind it.

Love this fridge! I had one in my previous home. Counterdepth, love the ice maker. Delivery was great.

This is probably the best refrigerator on the market. I did a lot of research before purchasing it, and it didn't let me down. Refrigerator and freezer storage is great as well. It makes my kitchen look a heck of a lot better.

Works as expected. The water dispenser level is a difficult to actuate, but works well when held firmly.