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Customer Ratings & Reviews

$1,889.99

Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,293 reviews
  • Rated 4 out of 5 stars

    Whirlpool side by side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the refrigerator so far, only downfall is it’s noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great out-of-box deal for my mom. I am really happy with the purchase, sleek, perfect size, awesome price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works and looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great and is easy to operate but I wish it offered a little more space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks Great, Counter depth really opens up space. can't wait to use

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous refrigerator was a French Door with freezer below. Hated the freezer because it was impossible to organize. This side by side is great. With the same amount of food in it as in the previous one it still has loads more room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Whirlpool refrigerator. I was skeptical about keeping my milk in the door but it has been kept colder then on the shelf in my old fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent purchase. Right nice and easy to clean. Limited finger prints and great compartment size.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge for my small kitchen. Unfortunately I’ve since moved and have a brand new fridge in my new apt so will be selling this one after just a year and a half of usage!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my New refrigerator! And I got it for a fantastic deal

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 5 out of 5 stars

    Good Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this fridge. It's on the smaller side but perfect for me. Only feature I would improve would be to come with additional shelves in the freezer for more levels.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product for our home. Very satisfied with product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    missing butter shelf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frig overall is good. It was purchased as on floor item. When it was delivered, it was missing the butter shelf. I called and was told that I would need to purchase another shelf since it was an on floor item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice fridge with all options plus is was a counter depth which I had no idea what that was until sales guy told me, it’s an awesome fridge and we got a good price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks really good and it works, but unfortunately some of the plastic parts are cheaply made. Already broke one door container. Could use another fridge and freezer shelf too. I wanted a smaller fridge but didn't realize how narrow the freezer would be. Hard to tell what you're getting when buying online.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Happy with My Counter Depth Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There weren't many counter-depth refrigerators available on the market, didn't want my frig to stick out like a sore thumb alongside other kitchen appliances. While 20.6 cu ft. seems modest, it works well with smaller family sizes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only owned the refrigerator for about 2 months and love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great fridge, horrible ice dispenser

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but the ice machine and dispenser are poorly designed. The ice despenser gets jammed every other time it's used because the ice cubes are only barely small enough to fit through the dispenser. Which wouldn't be an issue except the feeding mechanism barely works, which causes the ice to jam the dispenser into an "always on" state. And even when it does work, when you stop using the ice dispenser, many times a piece or two of ice gets stuck in the dispenser cone, which ultimately melts leaving a puddle of water in the water/ice dispensing zone, which has now started to form rust. Great fridge otherwise, but our ice dispenser is horrid.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best buy deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent buy good price i look this refrigerator and loved

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Love my new fridge! Has become the centerpiece in my kitchen

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Great Fridge, Alittle Noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this fridge because it was a good price for what you get. The only complaint that I have is that the when it's running to cool down the fridge it has a load-ish humming noise that can be annoying.

    I would recommend this to a friend