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Customer Ratings & Reviews

Your price for this item is $1,889.99

Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,293 reviews
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this two days ago. It is the only fridge I found that would fit in the space. Shows fingerprints, is really loud and the shelves aren’t adjustable. We were told to dump the first batch of ice, but two days later it hasn’t even made a full batch. Love that it is counter depth and has lots of room in the door. However, not enough storage for tall items in the main area.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, ScottK. It's hard for us to hear that you had a negative
      experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Small and loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew we were downsizing but thought it would be worth it to have a reputable brand. It is super small and it’s still to deep for the spot we have it. It is very loud.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 5 out of 5 stars

    Great item.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Just wish it came with more shelves. Holds as much as a traditional side by side.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Affordable Counter-Depth Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful and affordable piece of modern equipment. Most counter-depth refrigerators cost $900+ more and look exactly the same. I recommend you stay on budget and purchase this one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quality Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is high quality, roomy and the ice and water dispenser work well and are easy to use. there are many nice features like measuring dispensed water.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Squeaky door

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like everything about it but the day after delivery the door sqeaked badly. They came and leveled it and it was fine. 2 days later it is squeaking again.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek countertop depth.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quiet and reliable. Looks great in remodeled kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a low priced counter depth fridge and wanted Whirlpool. Saw this online and on sale. Stopped at the store and saw it in person. It has plenty of room, fit perfectly and is nice and quiet. Love the door mounted ice maker. Geek Squad Delivery couldn't have been better. Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very nice, runs quiet and has lots of space for counter depth

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Great for small families

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has a great layout for small families and will fit perfectly in small apartments and homes. Do not recommended for larger families it’s just not enough freezer or fridge space for all your grocery storing needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smaller size but keeps a lot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge because we needed a counter depth. Wasn’t happy going from 26 cu.ft to 20.6 but this fridge can hold a lot! I think because of the ice maker in the door itself it allowed for more stuff in the freezer side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features for the price. Whirlpool and sister brands allow techs to work on them. Others don’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dishwasher holds lots of dishes and is very quiet. one can hardly tell if it is running or not. top rack for lids is nice, we were surprised that we would use it. cleans dishes well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sue Holmes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was TERRIBLE. It finally arrived on the fourth delivery date. The refrigerator is ok, but I think the freezer is missing a shelf.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool fridge with ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are so glad that we purchase this bridge you never run out of ice and I like that thank you whirlpool

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: smudge proof, bright inside, refrigerator side holds a lot, good variety of placement options to put shelves, bins and drawers Cons: freezer is narrow, had to order extra shelves for the freezer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Modesto Condo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was delivered on time but just recently installed. We are now using it and it is working very well.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Decent Refrig for the price...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather loud, ice maker is loud when ice is being made. Missing Two shelves in the freezer. Lots of plastic parts but I guess that’s what appliances are made up of unless you spend 2-3 times more than this model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridge for my kitchen. I trust Whirlpool appliances - especially when delivered and installed by my local Best Buy team

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It looks sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, my new house refrigerator area is small. I have to get this size and it actually don't look bad. Very sleek looking. No finger prints. Works great

    I would recommend this to a friend