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Customer Ratings & Reviews

$1,889.99

Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,293 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Development Project!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was perfect for our application and the home buyer was extremely pleased with this product. we will recommend this unit to future buyers.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Whirlpool fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed interim fridge to tide us over as we plan on gutting the kitchen & this fridge was affordable & it looks great!.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The counter deck refrigerator is wonderful. Its a perfect fit in our tight kitchen space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sue Holmes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was TERRIBLE. It finally arrived on the fourth delivery date. The refrigerator is ok, but I think the freezer is missing a shelf.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really don’t like it. It’s small and doesn’t fit anything. Have to have my coffee creamer and orange juice on their side to fit. Also it doesn’t come with enough shelves so you would have to buy extra. Disappointed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Side by side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. It works perfectly and love the space saving feature and all the other features it comes with.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    An upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to move about than our old refrigerator and much more space than the old frig had.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Quality Product!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucky to find this refrigerator! We really wanted a refrigerator that didn't stick out too far. This is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool 20.6 CF counter depth SS refrigerator.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very good. The only problem is that you must discard the first glass of water as that glassful is not cold. The second glass has cold water. If you want cold water right away, you must add a few ice cubes to the first glass,

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sharp, fits well, nice delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit arrived on time, was delivered and installed really well, and looks great. No concerns or problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I think they could improve would be that I don't have the option to rearrange the shelves to my liking. Its not very deep (obviously) so it would be nice if I could move the shelves to accommodate our constant changing needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits well into the alloted space. Works great, temperature is consistent no more freezing of things in rhe back.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is really nice easy to clean. It has an ice maker & water dispenser too. I love the way you can organize your items in it too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean lines for counter depth refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked for counter depth refrigerator with in-door ice maker. Chose this model because the entire ice maker was housed in the door, maiximizing the freezer space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New fridge, yippee.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it looks in the kitchen, also love how bright it is inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. Excellent price & product. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and looks great! Installation was easy. Vegetables stay crisp and everything cools to an even temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted a counter depth refrigerator for several years. My previous refrigerator was exactly like this new one except full size.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Improved the look of our Kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old side-by-side refrigerator stuck out from the cabinets. This one fits in nicely. It's a little smaller in storage size but more than adequate for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Open Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE FACT THAT I PURCHASED AN OPEN BOX APPLIANCE AND I RECEIVED EVERYTHING THAT I WOULD HAVE RECEIVED PURCHASING BRAND NEW , BUT MOST OF ALL I RECEIVED GREAT CUSTOMER SERVICE FROM A NEW NEW EMPLOYEE THAT ASSURED ME THAT BEST BUY STANDS BEHIND EVERY APPLIANCE THAT IS SOLD . He made me feel very comfortable. Yaaaayyy BEST BUY !!!!

    I would recommend this to a friend