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Customer Ratings & Reviews

$1,889.99

Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,293 reviews
  • Rated 5 out of 5 stars

    Sales personal very helpful in making decision.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this refrigerator. Especially like the fact that the ice cube container is very easy to take out and put back into place. Also being located in the door, it is very easy to access the on/off switch for the ice dispenser.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Noisy fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd fridge in 4 weeks. Not happy with this one but it is so difficult to return. Was on the phone for 2 hours the first time. Decided to just “suck it up” and keep it. The ice maker is loud and a humming noise in fridge. I would not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Ktmitchell, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator!! It is perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frodge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. So much space in fridge and freezer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the fact that it makes ice also great item for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge. The only reason I gave it a 4 is the freezer has a cheap plastic cover to cover the bulbs that always pops off

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Breaker Breaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased a new build house Oct 4 2024 and then this fridge. this fridge flips a 20 amp GFCI breaker every hour and needs to be reset. it's on a dedicated circuit too. so, i switched to another outlet thinking (bad breaker) same issue. after 4 separate 20amp GFCI outlets, i rolled out my Titan Solar Generator, 12K watts and peak power of 6000 watts. it's been running for 12 hours now and never gotten above 156 watts consumption - 5.6 amps and the special part - each outlet on the titan is 15 watts. so, is it the fridge or the breaker. i have geek squad 3 year protection, but, they won't help and say it's between me and the manufacturer. well, heck, i could have done that w/out paying $150 for geek squad. the point is why or what is it in this machine that trips a 20 amp breaker which is well within it's specs - shouldn't there be some documentation to the fact that this appliance has issues with GFCI - if that's the case.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was really good, wish the product had a better manufacturer warranty . Ji jo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic fridge. Easy to install the water system. The delivery went smoothly and everyone was great and very polite

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verry good product. I recomend this to my friends and family for the young family for its price and sturdiness

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s loud when making ice cubes, you can hear the water running.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Not at all happy with this appliance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frig I wanted was on B/O. So bought this for the interim. It is medium loud and the motor goes on which is an additional noise. Capacity is not that great. And plastic light cover on frig. side were cracked and the pieces were missing. Limited selves. I used a temp gage and it doesn't maintain a cold temp. Fluctuates up and down to where it should remain.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Risk, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    The size is too small fir us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bit noisy and the inside is small. Returned for a bigger one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpools great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool has a good reputation for home appliances over samsung. Get something durable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can I say, other then it is a refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, but still not plugged in and in use. Will have to wait til remodel is done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator for my new home and it has worked efficiently but the filter goes really quick with 6 month we are in our 2nd one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought an opened box fridge in a really good conditions and we paid a good price with insurance included. I'm so happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 3 out of 5 stars

    Th inside is too small specially the freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is too small inside the freezer needs more shelfs

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great look with front door ice service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this counter depth refrigerator as part of a major kitchen renovation. Front door ice service and sleek stainless steel features was exactly what I wanted. Would highly recommend!

    I would recommend this to a friend