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Customer Ratings & Reviews

$1,889.99

Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,293 reviews
  • Rated 5 out of 5 stars

    Whirlpool refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrig is great- the variety of spacing one can set up with the drawers allows one to customize things in the way they are used to.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Buyer’s Remorse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOUD LOUD!!! After ice is dispensed water line refills with a startling noise.Air filter is nice but it too is unnecessarily loud!! Talk about a bad experience the installer tells me I need a plumber because the water line valve is stuck.Says”it’s on me”when I try it myself.It moved so easily I didn’t need even need a wrench!!! Got it done after the stress over no fridge & paying a plumber for “nothing”!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Problems and incompetence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motor is noisy. Doors are uneven. The installation was completeed weeks late, with many acts of incompetence (and one of maliciousness) on Best Buy's part.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey LateAndProblematic, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Good price on this brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whirlpool brand has always done a great job for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks BestBuy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service. Product was delivered in time and without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator, Exactly What We Needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator, Exactly What We Needed, Great Service, the gentlemen knew exactly how to setup and install our new refrigerator, thanks for great service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great though missing butter tray.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Its nice

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. That makes me happy. I will never go french door again.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water is Luke warm at best, and comes out very slow. This is one of the nosiest refrigerators we have ever owned.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Mrnothappy, thank you for the review. We are sorry you are not happy with the design of your unit. We appreciate your feedback will document your concerns in the appropriate manner. WhirlpoolBrand

  • Rated 5 out of 5 stars

    nice quality and very quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with both the refrigerator side and the freezer side. Both sides hold a lot with easily adjusted shelves. Front control panel is easy to operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Looks good and convenient layout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good appliance and excellent service from the sales professionals to the delivery agents. They go beyond the expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From purchase to delivery our experience was awesome. Our salesperson was so professional and helpful. The delivery went great. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. The delivery was mediocre and they scratched the wall. And shelves were missing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value for the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy had a lower price point on this package than the home depot and I couldn't be happier with the delivery service. I havn't had any issues with the appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY REF

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator so far is good and very useful. Great product and Brand can be trusted so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service bbetter attention and quick solving as well as fine explanation or my questions that associet gave me a great service....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we like the new fridge, nice looking, but the drawers are a little small inside, especially in the freezer side

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    After 4 weeks water dispenser stopped dispensing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    water stopped dispensing 4 weeks after purchase. its on warranty and told by repair man who is contracted out will be $ 138.00 just to come out they came out and thought it was dishwasher repair and had to come back maybe next week to repair water dispenser on refridgerator. paid $ 2000.00 and already malfunctioned not sure I would recommend this product depends on if it can be repaired

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator so far. Don’t have any issues , would recommend to anyone. Love whirlpool appliances. All my appliances are from whirlpool.

    I would recommend this to a friend