Customer Ratings & Reviews
- Model:
- WRS571CIHB
- |
- SKU:
- 6155540
Customer reviews
Rating 4.1 out of 5 stars with 1293 reviews
(1,293 customer reviews)Rating by feature
- Storage Capacity3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I just recently bought a brand new house and we had to purchase a fridge for this house. This one has been great for us so far.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
I like this a lot!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased to be a secondary refrigerator for our household, but I like this as much as our main refrigerator. Very nice, and great quality!
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
A Great Fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator and I love that you don't have to switch between ice and water dispensing.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this refrigerator for our garage as a second refrigerator for our household. Very good interior space.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Mediocre Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Deceptively small. Indoor water/ice distribution system is very slow to respond.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
fast delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fast installation very good I buy lots of items go shopping best by any time. all my appliance are from best buy
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Efficient on space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice maker is in the door and doesn’t take up extra space on the inside shelf.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Satisfied Custoner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were friendly, professional and did an excellent job! Very pleased with their service.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Cons mentioned:Shelving
Rated 1 out of 5 stars
Terrible design and temp management
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Temperature is all over the place in this fridge. Top is at 46, bottom is at 34 and it freezes food in the fridge side when it makes ice due to extremely poor insulation between the two sides. Shelves are poorly designed with the lights protruding so much from the back that you lose a lot of space.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, GKll. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Cons mentioned:Shelving
Rated 1 out of 5 stars
NOT PRATICAL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SPOT FOR TWO MORE FREEZER SHELVES BUT NO SHELVES HUGH GAP OF WASTED FREEZER SPACE...DOOR ADJUSTABLE SHELVES ARE ADJUSTABLE BUT ONLY FIT IN CERTAIN SLOTS...NOT MUCH THOUGHT IN DESIGN...SHELVES TOO SMALL...HAD A COUNTER DEPTH SAMSUNG MUCH BETTER PRODUCT AND DESIGN...WORTH THE ADDITIONAL $ WILL RETURN THIS WHIRLPOOL!
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friend Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works like a charm. Everything is easy to find in this side-by-side model.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Concerned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would love to review but this refrigerator is taking forever to arrive. The expected arrival date has been pushed back twice. Over 6 weeks waiting for something so necessary was not what I expected when ordering it in February. Now we’re expecting it in April. Does not instill confidence that we will even see it then. Concerned.
This review is from Whirlpool - 36-inch Wide Counter Depth Side-by-Side Refrigerator - 21 cu. ft. - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
- Cons mentioned:Noise level
Rated 1 out of 5 stars
Super loud
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is SO LOUD. I can hear it running constantly from any room inside my 5 bedroom house. I was surprised at how much louder it is than my old Whirlpool fridge. I actually had a Totaltech guy come out and verify there’s nothing wrong.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, SallyY. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
As adverised.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality as expected. Delivered arrived on time and in working order.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator - Stainless steel
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless steel is Very Good.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy and looks real nice easy to operate. Would recommend to family and friends.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool - Side-by-Side Counter-Dept
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance for kitchens with limited space. Freezer works great for liquids place in it for a fast chill.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had excellent service by whirlpool appliances
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator for the kitchen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator fits perfectly in the kitchen And is easy to use
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Ice maker issues
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice Maker problems right from the start. Upon deliver the ice maker was broken, after 2 months and many parts later we finally got Whirlpool to replace the ice maker. The design is cheap and I’m not confident it will be a permanent fix.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friend












