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Customer Ratings & Reviews

$1,889.99

Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,293 reviews
  • Rated 5 out of 5 stars

    Happy with it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family is happy with this fridge it meets all our needs and the form factor fits nicely in the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirpool bes fridge you can ever had big inside no noise i like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well in the space, love the plastic wheels that won’t sctpratch the floors so I can move it to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space. I would buy again. Easy setup no issues

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy Door.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than two weeks after installation, the right door started squeaking. I ordered a Best Buy repair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whirlpool fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this whirlpool fridge because I had good usage/life with my previous whirlpool fridge. This model I read other reviews and the issues did not seem that intolerable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought during the crisis of the COVID-19, the refrigerator works but the ice maker is not working at all. Waiting for the geek Group if they can fixed it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for about a week and it is a great fridge for the price. The stainless steel finish doesn't leave fingerprints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition and more compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made appliance, no issues as of this writing, but have only had for a little over a month now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good counter depth refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this one has enough features and clean interior. The ice and water is good for a relatively small refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Counter depth that fits our needs.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what we need for our space. It was delayed twice due to inventory constraints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    State of the art product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Love the features and the stainless steel door are smudge proof!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whirpool refrigerator was exactly what we wanted and needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this refrigerator. Definitely a brand I can trust when it comes to appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way I can easily get ice cubes out of the drawer by opening the freezer door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator had way more features then I even realized . The water surprised me as well it taste great !!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Awful refrigerator/ freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depth of refrigerator/freezer is too small. Interior light has taken a large space. Interior water line is bundled and tie wrapped taking space. Can I get a replacement?

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Refrigerator review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was delayed innumerable times. Local Best Buy Store Manager was instrumental in finally getting the product delivered. Refrigerator does not have much flexibility in shelf placement. Door bins look cheaply made. Ice maker is extremely loud.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Refrigerator, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Good Reliable Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic unit! 3 family members have purchased this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 4 appliances! Great job by salesman at the store in meeting our needs and explaining product options!

    I would recommend this to a friend