Customer Ratings & Reviews
- Model:
- WRS571CIHZ
- |
- SKU:
- 6136704
Customer reviews
Rating 4.1 out of 5 stars with 1293 reviews
(1,293 customer reviews)Rating by feature
- Storage Capacity3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Overall a great counter depth refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great counter depth refrigerator. Sleek design and plenty of space. Simple water and ice maker controls.
I would recommend this to a friend Rated 1 out of 5 stars
Beware of low quality parts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Read this before you decide to buy this Whirlpool refrigerator or any Whirlpool refrigerator. We bought a new home in May 2020, and purchased this refrigerator. We installed it and moved in July 2020. By June 2021 (less than 1 year) two of the bins completely failed, with the plastic breaking. And the latch on the ice bucket broke rendering the ice machine useless. I opened a ticket with Whirpool and spoke to their customer care supervisors about my experience and they sent me a link to Repair Clinic to order new parts. They also let me know these parts were only covered for 30 days under their "cosmetic" warranty. They never once apologized for my experience with their product, nor offered any type of support to resolve the issue. So I'm issuing you fair warning, it's a cheap product. The drawers will break. The latches will break. And there's nothing you can do short of paying large sums of money to order replacement parts to stay on top of the maintenance. Find another brand that manufactures a quality product and stands behind it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Rjdonaldson, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Pros mentioned:Water dispenser
Rated 5 out of 5 stars
Love my new refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator. Keeps everything nice and cold. Ice maker and water dispenser is nice on a hot summer day.
I would recommend this to a friend Rated 4 out of 5 stars
Good counter depth refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the cheapest side by side counter depth refrigerator amoung smashing, Lg and Whirlpool.Space is adequate and functionalilty\feature is decent. There were some white spots on corner ( seems to be known issues with Whirlpool) ..Apart from it, refrigerator is okay and good for daily use
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Water dispenser
Rated 4 out of 5 stars
Nice smaller size fridge.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. Specifically like the ice maker and how you can open up the compartment inside to scoop out ice . Only thing we don't like is that the door handles do not line up evenly. Installer attempted to fix but couldn't. Noticed this problem in the store display model as well.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Upgraded kitchen appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 16 years with bisque appliances I upgraded to Whirlpool Black Stainless Steel. Have only had them a week but so far I am thrilled with counter depth side by side fridge, dishwasher with stainless steel interior, convection/regular range, and overhead mounted microwave. My sales representative pointed me to just the right items to fulfill my needs without breaking the bank. Delivery and installation was AWSOME and as promised. The black stainless looks great with my new granite countertops.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Shelving
Rated 4 out of 5 stars
Nice finish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given 5 points if they had put 2 more shelves in the freezer. There is certainly room for them and would allow me more room to put items in neatly. Love water and ice dispenser and print free finish.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Nice counter depth refrigerator for small families
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first refrigerator, for a new home purchase. I wanted a counter depth fridge, and i wanted a few, but not all the "desirable" features seen in fridges nowadays. The refrigerator is quiet and provides ample storage for enough food for 2-3 people. The Ice dispenser works well, offering a choice of cues or crushed ice as well as icewater. The automated, pre-measured water dispenser is superfluous to my needs and i haven't tried it. The fridge is attractive and it matches the other stainless steel appliances in my kitchen.
I would recommend this to a friend - Cons mentioned:Noise level, Shelving
Rated 3 out of 5 stars
refrigerator is just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisey, draws to small, don’t like space taken in fridge top area shelf by water filter and fresh flow. Didn’t noticed those inconvenience till we bought it and had it installed. Takes space of bigger gallon or large bottles.
No, I would not recommend this to a friend Rated 4 out of 5 stars
It’s ok………..
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge arrived missing two refrigerator bins and two freezer shelves. The crisper bin in the refrigerator is flimsy and doesn’t slide in and out easily.
No, I would not recommend this to a friendRated 5 out of 5 stars
Super nice!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge. Counter depth so it fits nice and flush with cabinets. Plenty of room in fridge and freezer.
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Excellent quality washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value and large capacity. Make this washing machine welcome in our laundry room. Our previous LG worked for about 15 years and literally did thousands of loads before it needed to be replaced. I will continue to be an LG customer.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great counter-depth fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge looks great installed. It could stand to be a little taller but it functions properly and it does what we need it to do. I still would have preferred a french door fridge but counter depth fridge was out of my price range.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Super
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This appliance is AMAZING! It looks very modern. Everything works as it should. Very pleased customer!!!!
I would recommend this to a friend - Cons mentioned:Noise level
Rated 1 out of 5 stars
PIECE OF GARBAGE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator is not even 3 months old and this will be the 3rd time I am having it serviced. The ice maker makes more frost than ice. The filter was so loud you could hear it through the entire house until they replaced it and now not even 3 months old it has stopped cooling. It is a piece of garbage. My family urged me to return it at the beginning but I wanted to give it a chance. DONT BUY IT.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, KerryB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Cons mentioned:Noise level
Rated 4 out of 5 stars
Good, fits great for counter depth.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this a 5 star, but the front panels seem to have slight dents in them and the inside of the fridge can be loud at times. Those two things aside, I love this fridge! Wish it was cheaper, since technically its "smaller" than most.
I would recommend this to a friend - Pros mentioned:Water dispenser
Rated 5 out of 5 stars
Whirlpool Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.met all needs, ice make and water dispenser in door was easy to operate. Temperature was easy to adjust.
I would recommend this to a friend - Cons mentioned:Shelving
Rated 4 out of 5 stars
Perfect size refrigerator for the space I have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with sales person who waited on me. She was most helpful. I am happy with the refrigerator but do feel that there should be another self in the freezer section. There is a large/tall space in between shelves.
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
better than my last at much less cost!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While it is early days I am very happy with my new Whirlpool refrigerator. It replaced a GE profile and it is much better for almost $1000.00 less. A much better use of space in a counter depth refrigerator. Quiet, efficient and attractive. Time will tell on reliability.
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Noise level
Rated 5 out of 5 stars
Like it so far
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it so far. Fits my space perfectly! Quite except the ice make but that is to be expected.
I would recommend this to a friend















