Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,399.99
Clearance
The comparable value price is $1,889.99

Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,293 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Sleek & Modern Fridge

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge and very sleek. Fits perfectly in my kitchen. Looks deceiving but it actually holds a lot of items.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Overall a great counter depth refrigerator

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great counter depth refrigerator. Sleek design and plenty of space. Simple water and ice maker controls.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent quality washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and large capacity. Make this washing machine welcome in our laundry room. Our previous LG worked for about 15 years and literally did thousands of loads before it needed to be replaced. I will continue to be an LG customer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Water dispenser

    Rated 5 out of 5 stars

    Nice Refrigerator!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only a month in use but is quite a nice appliance. Its quiet and quite big with lots of storage. Love the ice maker with ice storage on the door freeing up a shelf.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of low quality parts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read this before you decide to buy this Whirlpool refrigerator or any Whirlpool refrigerator. We bought a new home in May 2020, and purchased this refrigerator. We installed it and moved in July 2020. By June 2021 (less than 1 year) two of the bins completely failed, with the plastic breaking. And the latch on the ice bucket broke rendering the ice machine useless. I opened a ticket with Whirpool and spoke to their customer care supervisors about my experience and they sent me a link to Repair Clinic to order new parts. They also let me know these parts were only covered for 30 days under their "cosmetic" warranty. They never once apologized for my experience with their product, nor offered any type of support to resolve the issue. So I'm issuing you fair warning, it's a cheap product. The drawers will break. The latches will break. And there's nothing you can do short of paying large sums of money to order replacement parts to stay on top of the maintenance. Find another brand that manufactures a quality product and stands behind it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Rjdonaldson, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Love my new refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. Keeps everything nice and cold. Ice maker and water dispenser is nice on a hot summer day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. Beautiful color. Works as expected. Great value for price. Purchased as an open box. Delivery was smooth.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    Nice finish

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given 5 points if they had put 2 more shelves in the freezer. There is certainly room for them and would allow me more room to put items in neatly. Love water and ice dispenser and print free finish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good counter depth refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the cheapest side by side counter depth refrigerator amoung smashing, Lg and Whirlpool.Space is adequate and functionalilty\feature is decent. There were some white spots on corner ( seems to be known issues with Whirlpool) ..Apart from it, refrigerator is okay and good for daily use

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Nice smaller size fridge.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. Specifically like the ice maker and how you can open up the compartment inside to scoop out ice . Only thing we don't like is that the door handles do not line up evenly. Installer attempted to fix but couldn't. Noticed this problem in the store display model as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgraded kitchen appliances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 16 years with bisque appliances I upgraded to Whirlpool Black Stainless Steel. Have only had them a week but so far I am thrilled with counter depth side by side fridge, dishwasher with stainless steel interior, convection/regular range, and overhead mounted microwave. My sales representative pointed me to just the right items to fulfill my needs without breaking the bank. Delivery and installation was AWSOME and as promised. The black stainless looks great with my new granite countertops.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    PIECE OF GARBAGE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator is not even 3 months old and this will be the 3rd time I am having it serviced. The ice maker makes more frost than ice. The filter was so loud you could hear it through the entire house until they replaced it and now not even 3 months old it has stopped cooling. It is a piece of garbage. My family urged me to return it at the beginning but I wanted to give it a chance. DONT BUY IT.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, KerryB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice counter depth refrigerator for small families

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first refrigerator, for a new home purchase. I wanted a counter depth fridge, and i wanted a few, but not all the "desirable" features seen in fridges nowadays. The refrigerator is quiet and provides ample storage for enough food for 2-3 people. The Ice dispenser works well, offering a choice of cues or crushed ice as well as icewater. The automated, pre-measured water dispenser is superfluous to my needs and i haven't tried it. The fridge is attractive and it matches the other stainless steel appliances in my kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok………..

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge arrived missing two refrigerator bins and two freezer shelves. The crisper bin in the refrigerator is flimsy and doesn’t slide in and out easily.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level, Shelving

    Rated 3 out of 5 stars

    refrigerator is just ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisey, draws to small, don’t like space taken in fridge top area shelf by water filter and fresh flow. Didn’t noticed those inconvenience till we bought it and had it installed. Takes space of bigger gallon or large bottles.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. Counter depth so it fits nice and flush with cabinets. Plenty of room in fridge and freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator I’ve ever had.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my refrigerator!! I was concerned I wouldn’t have enough room in the side-by-side but I don’t have a problem the space. And I love that it doesn’t stick out 4 or 5 inches past the cabinets. it’s so easy to keep clean. And the water filter is so easy to change.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Super

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance is AMAZING! It looks very modern. Everything works as it should. Very pleased customer!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    met all needs, ice make and water dispenser in door was easy to operate. Temperature was easy to adjust.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good, fits great for counter depth.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a 5 star, but the front panels seem to have slight dents in them and the inside of the fridge can be loud at times. Those two things aside, I love this fridge! Wish it was cheaper, since technically its "smaller" than most.

    I would recommend this to a friend