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Customer Ratings & Reviews

Your price for this item is $1,399.99
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The comparable value price is $1,889.99

Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,293 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great Fridge, I am really happy with the size and how it looks in my kitchen

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    It's smaller then I thought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelves are somewhat awkward to work with. Have had it a month and still don't like it. The stainless is everything I expected it to be. Something that I'm not happy unless I clean it everyday with a specialized cleaner.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good Frig. However, compared to our top freezer that it replaced, it seems to have less interior space. It also make a lot more noise that I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Water dispenser

    Rated 5 out of 5 stars

    Very nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value with water and ice dispenser. Counter depth so it doesn’t take up a lot of room. Freezer is roomy too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our counter depth Whirlpool 20.6 SF side-by-side is perfect for our space! It looks great and has plenty of room for everything we need. It is a great design. We love the lighting inside and the clear view inside the drawers and between the shelves. The ice maker's crushed ice makes cold drinks taste wonderfully chilled.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase in 2020!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best fridge! I ordered this almost 6 months in advance of moving into my new place and was nervous about how it would fit and also look. It arrived at the beginning of December and a few hours after installation, was working flawlessly with water and the freezer producing ice. Very happy with the look and how well it’s been functioning. There is a lot of great space in both the fridge and freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy it fit in. And it matches well with the other appliances I purchased at the same time

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    WHirlpool 20.6 cu. ft. side-by-side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks modern, outside and inside. It also rolls easily. I like the fridge so far, but it makes a lot of noise.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Whirlpool counter-depth fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. The finish is beautiful and does not show fingerprints. I’ve had it for a month now and haven’t had to clean the stainless yet. I also like that the ice maker is in the door, giving more shelf room in the freezer. That feature, along with the finish, and the door dispenser (also awesome) are the main reasons I selected this model. Good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room! Love this fridge! Love the alarm when the door is left open.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge is still working after a year!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps food cold and has a water filter. Definitely spacious for a moderately sized family.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in the space. Love the sleek design.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Shelving

    Rated 3 out of 5 stars

    Noisy; shallow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy compressor. Not deep enough to store value pack meat.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading numerous reviews and replacing the first non counter depth refrigerator I purchased, I could not be happier with this refrigerator. I love the size of the ice cubes. I read the reviews about the noise but in my opinion it is not that bad. The noise from the ice maker is b/c the total system is in the door. The counter depth looked MUCH better in my space.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    Good buy for a smaller kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a counter depth fridge that had good energy ratings. This met my criteria. The fridge works well, and I haven't had any complaints on the functioning. More shelf space in the freezer would have been helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with my purchase of my refrigerator from Best Buy. The salesman was very helpful and the Geek Squad guys that brought the frig were so nice and did an outstanding job. They explained the workings of the frig., were extremely careful while moving the old one out & bringing the new one in. We couldn't be more pleased with Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the fridge because of price and matching appliances. Looks/works good but doesn’t have the best storage. Got the Best Buy credit card along with it to get an additional 10% off. Sounds good to me

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Monicara

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use,design is simple ,and very comptable. Inside is very spacious.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is well worth it. The ice maker And water dispenser are very conveniently located under a light that can be adjusted. I would recommend this product to anyone that is looking for medium-high quality fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this almost a month and all of a sudden there is water dripping from the filter. Could definitely use more shelves.

    No, I would not recommend this to a friend