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Customer Ratings & Reviews

Your price for this item is $1,399.99
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The comparable value price is $1,889.99

Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,293 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my new home. Great finish, easy to keep clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this fridge is counter depth but has plenty of interior freezer & refrigerator space for a small family. Love that the shelves are adjustable & still good freezer space with the ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this refrigerator over a month. No issues. Good on Storage, filtered ice and water tastes great. Bought at Pacific Sales. I appreciate the ability to subscribe to replacement water and air filters every 6 months -auto fill at a reduced reasonable price with free shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Great side by side frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frig is exactly what we were looking for! Fingerprint stainless steel makes a difference! The built in water dispenser has capability for specific amounts of water example 8 oz or 12 oz. still prefer the side by side refrigerators and this one replaced a drug that was 12 years old

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator at a fair price. Nice icemaker and I really like the ounce readout feature as you fill your cup.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Water dispenser

    Rated 5 out of 5 stars

    great fridge lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge lots of space, ice maker works great so far no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator itself is great, however the freezer didn't have the shelves that were supposed to come with it. I'm not sure who to contact about this!

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a refrigerator that works on the first week of delivery and hopefully it will continue. The only thing it s that the placement of the light which takes up half of a shelf in the freezer. Space is a little limited but other than that I’m pretty satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The Cold Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a refrigerator. It keeps things cold and fits the space in my home. These are the things I wanted.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    A Refrigerator for you if you like loud NOISE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like noisy cheapish appliances this unit and Whirlpool are for you. Highly recommend the Samsung Model:RS22T5201SR/AASKU:6397585 over this unit if you want a quite, stylish, and quality refrigerator. It used to be Maytag was top of the line and Whirlpool was just about as good for less money. Sadly something has happened to Whirlpool along the way and their products are no longer "quality" reasonably priced appliances. Will never buy a Whirlpool product again, unless there is a change in quality or there is no other choice.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Frank. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice refrigerator. Looks great and has plenty of room

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Hope they make it right!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size and function of this American Made Side-by-side fridge freezer with rice and water. Awesome shelves and space along with only being counter depth!!! It would of been nice if Whirlpool sent all the shelves with it and the door seals were not messed up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator, perfect for two people in a downsized home. Quiet and has the amenities most desired.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great floor model savings!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a floor model at a significant savings and then purchased at the 5 year additional warranty. So far it is working perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Some what good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I choose this one because it perfectly fits the space that I have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ??

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good, except I find it does not include enough shelves, particularly in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The refrigerator I wanted.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been to numerous stores trying to find this refrigerator that matches the rest of our appliances. When I was read to just buy any refrigerator, a friend mentioned Best Buy. I was at the store the next morning (on a Tuesday) and it was delivered on Friday. They saved the day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Counter Depth Fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing keeping me from rating it as 5 stars is there was a defective on the top of the door. The manufacturer over glues the the door to the hinge, leaving exes glue on the stainless steel. I had a replacement fridge ordered and it was worse than the first. The delivery driver said that he sees that often from Whirlpool and suggested I use goo gone to clean up the glue. After applying goo gone, there is only a bit that shows but it isn’t apparent unless you are really examining the door. Overall very satisfied with this fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool was recommended to me by two different stores. So far it's working out great. The back lighting is good. I do wish the side shelfs were bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Sleek but a little small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and sleek design. My one complaint is that there is only one drawer in the freezer. Two would have been better

    I would recommend this to a friend