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Customer Ratings & Reviews

Your price for this item is $1,209.99
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The comparable value price is $1,889.99

Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,293 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator works great. Good price, I’m so happy for my choice!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Product is disappointing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer side is large enough; refrigerator is small. There are 2 slots in freezer where glass shelved are not provided, but, are needed. Only OEM will fit and it costs $100 per shelf. Also no filter was provided for the filter spot. For $1700, this is incredibly cheap of Whirlpool. Sound is louder than expected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for the place

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the fridge for a rental unit. It's perfect, needed counter depth & stainless steel. Looks great. The instore experience was excellent. The installers were courteous, timely, very happy with the experience. Tenant happy. Great, all the way around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product as great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty quite most of the time but you can hear it a but when it is humming. Plenty of space. Everything is nice and cold. Ice cubes can be larger and if that's the biggest concern, it's not an issue. Price is great for a counter depth fridge.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ice maker problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this model April 2018, worked fine until the ice maker failed to make ice. Called repairman found broken wires at bottom of freezer door. Poor design, new door cost over $1,000. Did not replace not would get this model again since others have the same issues with no help from the manufacturer

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Refrige. plenty of room, water dispenser works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cabinet Depth Refridgerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very quiet. The Stainless Steel is so easy to keep clean. Adjustable shelves on both the freezer and Refridgeator side. Panel on the door is your computer. Tels you everything you need to know. Happy with this Fridge!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Looks good, but feels cheap.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator doesn’t “feel” well made. The doors feel light and the drawers and shelves are flimsy. The water and ice machine are loud. The digital screen is not user friendly. The refrigerator looks attractive and goes well with our kitchen, but my last refrigerator lasted 21+ years. I don’t think I’ll get 10 years out of this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator at a fair price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a refrigerator that cost more than 3 times what this one cost, and it’s not any better. It doesn’t have the Las test styling, but it’s a very good product, at a good price, that works well and looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It´s n excellent product. Widefreezer space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product fulfilled all my expectations about a new and modern refrigerator with freezer, ice maker and water dispenser which includes automatic measurement of the amount of liquid dispensed. The temperature can be regulated from outside.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    I like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re happy with the fridge overall just wish there was more functional space in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Can’t wait until the water and ice gets hooked up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like this Fridge. I would recommend this to anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    Good Value. Easy to find things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best inside lighting I have experienced on a refrigerator. Easy to find stuff. Could use some shelving for smaller items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Counter Depth Refrigerator Excellent Space Inside

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this Counter Depth Refrigerator, I thought the space inside will be minimal, however, I was surprised with how much space it has inside including Freezer left hand side. I would recommend buying this appliance especially if it is at the deeply discounted sale price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult Ice dispenser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a good quality product. However, the ice dispenser is difficult to use. It requires lots of effort to make it work. Also, the unit is missing three shelves, two in the freezer and one in the refrigerator. I have to call whirlpool to inquire about that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Shelving

    Rated 3 out of 5 stars

    Small refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was very little depth in this frig. However it looks good in our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picked To Suit Physical Limitations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Among the items for which this fridge was selected was the placement of its water filter; it's at eye level, rather than just above the floor where one must get down on one's knees to change it. About to have my second TKR, this eye level access will become a godsend. BestBuy's installers made sure to leave clearance for my walker between the fridge & other appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Side by side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a side by side for several years but bought this counter depth one. It’s smaller but fine for a small family.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 5 out of 5 stars

    Touchscreen, with moderate storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that it is touchscreen, easy to clean on the outside, the shelves are glass. Just wished it had more space inside. But overall so happy with my purchase.

    I would recommend this to a friend