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Customer Ratings & Reviews

Your price for this item is $1,209.99
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The comparable value price is $1,889.99

Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,293 reviews
  • Rated 1 out of 5 stars

    Beware of low quality parts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read this before you decide to buy this Whirlpool refrigerator or any Whirlpool refrigerator. We bought a new home in May 2020, and purchased this refrigerator. We installed it and moved in July 2020. By June 2021 (less than 1 year) two of the bins completely failed, with the plastic breaking. And the latch on the ice bucket broke rendering the ice machine useless. I opened a ticket with Whirpool and spoke to their customer care supervisors about my experience and they sent me a link to Repair Clinic to order new parts. They also let me know these parts were only covered for 30 days under their "cosmetic" warranty. They never once apologized for my experience with their product, nor offered any type of support to resolve the issue. So I'm issuing you fair warning, it's a cheap product. The drawers will break. The latches will break. And there's nothing you can do short of paying large sums of money to order replacement parts to stay on top of the maintenance. Find another brand that manufactures a quality product and stands behind it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Rjdonaldson, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok product. Definitely a middle of the road in quality and features. Works well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frig seemed to be easy to hook up! Since I purchased it a month ago everything seems to be working great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    One of the best refrigerators on the market

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best refrigerator on the market. I did a lot of research before purchasing it, and it didn't let me down. Refrigerator and freezer storage is great as well. It makes my kitchen look a heck of a lot better.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Good budget fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. The water dispenser level is a difficult to actuate, but works well when held firmly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Counter Depth Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Whirlpool refrigerator. Among counterdepth refrigerators, this one provides higher storage capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    WHIRLPOOL- EXCELLENT VALUE/ AND DEPENDABILITY,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT VALUE. EASY INSTALLATION. HAVE HAD ISSUES WITH WATER AND ICE DISPENSER WITH SAMSUNG SO AM PLEASED THAT THIS WHIRLPOOL WORKS SO SEAMLESSLY. HAVE JUST PURCHASED A SECOND FOR OUR BASEMENT.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mr. Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems to be a very good investment. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing.Fits well under the cabinet, quiet and dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and haven’t had any issues. Highly recommended this product. Look great and easy to clean

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NO GOOD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TEMPERATURE ON THE FRIG TOP SHELF NOT STABLE SET AT 33 DEGREES,IT WOULD DROP 27 DEGREES OR FREEZE THE FOOD ON THE TOP SHELF .IT'S BEING RETURNED.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the fridge for 2 months now and it has features that is easy to use. Also has a measuring feature for water. its a quiet fridge and keeps its temperature where it needs to be to keep food cold. Highly recommended

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    Good overall refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall refrigerator. Not enough shelves and no butter compartment. Not impressed with ice/water dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price. Works like a fridge should work.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice but loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge has a good amount of space in it for being cabinet depth. Only real problem? It is kind of loud

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our other refrigerator was going out and the best part Best Buy had several in stock to pick from and this was almost exactly what we wanted. It works well and has easy controls.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator was delivered on July 27th. Excellent product so far. This is the first Whirlpool appliance I've ever had and I'm quite pleased with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep my beer cold meats from going bad! Can’t ask for much more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This fridge is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WAs needing a stainless steel fridge that was finger proof due to my 4 children. This fridge not only looks nice but does it’s job. I was a little hesitant to buy due to reviews but I hope this helps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator fits perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered the refrigerator online and it was delivered within a few days. The price was lower than other places we shopped online at. The delivery people were very friendly and helpful. No hassle, no drama just great experience throughout.

    I would recommend this to a friend