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Customer Ratings & Reviews

Your price for this item is $1,209.99
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The comparable value price is $1,889.99

Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,293 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Sweet fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for the most part! A tad loud, however - otherwise 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Not enough room- got the full size, which is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I thought I wanted the countertop depth version-- however, I found out that the space (especially in the freezer was extremely limited). Therefore, I got the full size version which has 28 cubic feet of space and it is fantastic!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is easy to use and easy to clean:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new refrigerator specially the Ice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge overall. The ice maker is a bit noisy and slow but otherwise perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Nice product terrible delivery experience.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would’ve received a better rating except the fact two guys that delivered it literally tore up my walls and broke the lighting fixture during the delivery however Best Buy did compensate for the damage to my walls but also the refrigerator I do like the refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Hum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a loud humming noise. Shuts off if door is closed for a long period of time, but starts back up after door has opened.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The ice machine is extremely loud but it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As received there are two locations in the freezer that don’t have shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to get this refrigerator it has exact storage we want too

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small but what we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good fridge and the counter depth was the smallest one we could find without going for a custom fridge. Great for our two person family but if you have a bigger family it might be difficult to find space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Whirlpool refrigerator. I was skeptical about keeping my milk in the door but it has been kept colder then on the shelf in my old fridge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    missing butter shelf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frig overall is good. It was purchased as on floor item. When it was delivered, it was missing the butter shelf. I called and was told that I would need to purchase another shelf since it was an on floor item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool side by side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the refrigerator so far, only downfall is it’s noisy.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 5 out of 5 stars

    Good Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this fridge. It's on the smaller side but perfect for me. Only feature I would improve would be to come with additional shelves in the freezer for more levels.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks Great, Counter depth really opens up space. can't wait to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice fridge with all options plus is was a counter depth which I had no idea what that was until sales guy told me, it’s an awesome fridge and we got a good price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks really good and it works, but unfortunately some of the plastic parts are cheaply made. Already broke one door container. Could use another fridge and freezer shelf too. I wanted a smaller fridge but didn't realize how narrow the freezer would be. Hard to tell what you're getting when buying online.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works and looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great and is easy to operate but I wish it offered a little more space.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great fridge, horrible ice dispenser

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but the ice machine and dispenser are poorly designed. The ice despenser gets jammed every other time it's used because the ice cubes are only barely small enough to fit through the dispenser. Which wouldn't be an issue except the feeding mechanism barely works, which causes the ice to jam the dispenser into an "always on" state. And even when it does work, when you stop using the ice dispenser, many times a piece or two of ice gets stuck in the dispenser cone, which ultimately melts leaving a puddle of water in the water/ice dispensing zone, which has now started to form rust. Great fridge otherwise, but our ice dispenser is horrid.

    No, I would not recommend this to a friend