Customer Ratings & Reviews
- Model:
- WRS571CIHZ
- |
- SKU:
- 6136704
Customer reviews
Rating 4.1 out of 5 stars with 1293 reviews
(1,293 customer reviews)Rating by feature
- Storage Capacity3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
very nice refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way the interior is set up. There's plenty of room for everything. And although the light covers do not fit very well, it doesn't cause any trouble. The ice and water interface is very well designed, as well. I've never owned any Whirlpool products, so this is a first. But based on this refrigerator I would buy other items.
I would recommend this to a friend- Cons mentioned:Shelving
Rated 1 out of 5 stars
Customer service nightmare
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not available to view at my location so when it was delivered was surprised it did not come with the charcoal filter, as well as how few shelves it had in both the freezer / fridge areas. When purchasing wanted the stainless black but was told delivery was unknown. Sales person did say I could try the stainless model to see it would work as it could be delivered quicker, and could use the 14 day return policy to change to the black if desired. Was told it was an easy process and was given a toll free contact number. Unit seems to be working ok however, had to have the outlet changed in my house as plug (recessed) did not fit the new plug, and the delivery person was unable to level the usit / and units doors in my space (my house is only 14 yrs old). After have it in the house I do need to change the color. Call the toll free number was on hold over an hour. Then told to call the store directly, did that was cut off 3 different times trying to reach the correct person. Finally was told I need to contact (a different toll free number) when I finally reached some she gave me a return auth # and then told to call the store back again. I did this and now am told I have to come into the store to take care of it. I live a 1/2 hour from the store and as it Christmas time I now have to make a special trip to the store to try to complete the exchange which I was originally told was an easy process as Best Buy wants you to be happy with your purchase. Very frustrated, only hope now is that I can get this quared away after the visit to the store, and that the new unit can be leveled and work as it should for a long time.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Dobber, we value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://support.whr.pl/ZvEXiV and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good model very quiet . Nice size and sits flush I haven’t had any problems out of the the appliance
I would recommend this to a friendRated 4 out of 5 stars
value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using refrigerator for a few weeks, not sure of quality seem to want to freeze items in refrigerator, ice maker very slow, extremely small
No, I would not recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Fits well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit well in our new home space. So far very happy with this purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Whirlpool delivers again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator and looks great. Delivery guys were awesome. Best Buy is becoming a go to place.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ref
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a excellent choice, so far the brand is great
I would recommend this to a friend - Cons mentioned:Shelving
Rated 5 out of 5 stars
Great Frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Frig, Freezer needs more shelves. I purchased 2 more shelves for $82.00 each.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
My Frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a refrigerator that was 31 years old, I needed to replace! This one is great, looks nice and works well! I am very happy with it!
I would recommend this to a friend Rated 3 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not come with all the shelves and when I called I left message and was never contacted
No, I would not recommend this to a friendRated 5 out of 5 stars
A very quiet fridge that works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This seems much quieter than refrigerators that I've had in the past. Looks great and goes well with modern decor. Recommend.
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator met all my needs and it was a plus with the dispenser on the door. Plenty of room ro store.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Perfect for the office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is exactly what we were looking for and our office manager chose the perfect color too. Nice fridge, it meets our needs.
I would recommend this to a friend Rated 4 out of 5 stars
Questionable Ice Maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator, but my last 2 Whirlpool refrigerators had ice makers that produced an odd taste in the ice. Now have Samsung and ice taste is very good.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great entry level fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great entry level fridge! Looks great and useful features.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fits great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly and works great! Love the fingerprint less stainless steel
I would recommend this to a friend Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for a counter depth fridge with handy features such as the display of water dispensed in ounces.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works as it should
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new fridge for a rental unit. Tenant it loves it It works perfectly. Great product for the money.
I would recommend this to a friend Rated 5 out of 5 stars
Happy Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Makes storing food a breeze. A place for everything. Easy to clean. Love it!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was our replacement fridge for the one whose cooling died. It's been working beautifully and is the perfect size for our space!
I would recommend this to a friend















