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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,293 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the amount of room.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy purchase. Been easy to use and good quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice dispenser stopped working in less than a month.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product for the price. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Looks great and exactly what I wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good so far I've only had it for 2 weeks my old one was a GE 20 years old but seems it was made better there's no adjustable shelves in this refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice ice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Very user-friendly interface . Love the ice option.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator...very roomy for a counter-depth model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality at a reasonable price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, easy to use and at a reasonable price.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Whirlpool Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator made a loud humming noise shortly after we turned it on. Contacted Best Buy to request a return. I have never had a problem with Whirlpool products, but unfortunately, this one was a lemon.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente ! Happy customer Would get it again!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelf's in the freezer are narrow. They are not stable. If you use all the shelves on the door in the refrigerator they are so close you can't use them.. The vegetable bins and fruit drawers are nice in size as is the cheese drawer. The holder for the water filter doesn't close properly and I have to put a container in front of it to keep it closed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fits perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got the right size refrigerator, really happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.John Akande

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price.The delivery staff did a brave and most diligent effort to get the product into the building.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this refrigerator ice maker is great

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Features I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted new frig with ice in door. Space and energy efficency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet with plenty of room for a counter deep fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the price looks nice no issues works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the counter depth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The finish is easy to clean, it doesn't leave fingerprints.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Nice but noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge A little smaller than previous Motor kind of noisy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size, perfect refrigerator for a family of two.

    I would recommend this to a friend