Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,209.99
Clearance
The comparable value price is $1,889.99

Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,293 reviews
  • Rated 4 out of 5 stars

    Bad Smell Sticks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smell of the fish stays in the refrigerator. Every time you open the fridge you can smell the fish even if there is no more fish in the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the amount of room.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy purchase. Been easy to use and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product for the price. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Looks great and exactly what I wanted.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Breaker Breaker

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased a new build house Oct 4 2024 and then this fridge. this fridge flips a 20 amp GFCI breaker every hour and needs to be reset. it's on a dedicated circuit too. so, i switched to another outlet thinking (bad breaker) same issue. after 4 separate 20amp GFCI outlets, i rolled out my Titan Solar Generator, 12K watts and peak power of 6000 watts. it's been running for 12 hours now and never gotten above 156 watts consumption - 5.6 amps and the special part - each outlet on the titan is 15 watts. so, is it the fridge or the breaker. i have geek squad 3 year protection, but, they won't help and say it's between me and the manufacturer. well, heck, i could have done that w/out paying $150 for geek squad. the point is why or what is it in this machine that trips a 20 amp breaker which is well within it's specs - shouldn't there be some documentation to the fact that this appliance has issues with GFCI - if that's the case.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Great looking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good so far I've only had it for 2 weeks my old one was a GE 20 years old but seems it was made better there's no adjustable shelves in this refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator...very roomy for a counter-depth model.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whirlpool Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelf's in the freezer are narrow. They are not stable. If you use all the shelves on the door in the refrigerator they are so close you can't use them.. The vegetable bins and fruit drawers are nice in size as is the cheese drawer. The holder for the water filter doesn't close properly and I have to put a container in front of it to keep it closed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality at a reasonable price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, easy to use and at a reasonable price.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Whirlpool Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator made a loud humming noise shortly after we turned it on. Contacted Best Buy to request a return. I have never had a problem with Whirlpool products, but unfortunately, this one was a lemon.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente ! Happy customer Would get it again!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fits perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got the right size refrigerator, really happy.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this refrigerator ice maker is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet with plenty of room for a counter deep fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the price looks nice no issues works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales personal very helpful in making decision.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this refrigerator. Especially like the fact that the ice cube container is very easy to take out and put back into place. Also being located in the door, it is very easy to access the on/off switch for the ice dispenser.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Nice but noisy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge A little smaller than previous Motor kind of noisy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the counter depth.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The finish is easy to clean, it doesn't leave fingerprints.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size, perfect refrigerator for a family of two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a refrigerator and I was let down by a competitor. So time was ticking so I went to another competitor and their delivery schedule was way to complicated I was already out 2 weeks. Best Buy saved me I got my beautiful refrigerator when they promised!!! Thank you

    I would recommend this to a friend