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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,293 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can I say, other then it is a refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, but still not plugged in and in use. Will have to wait til remodel is done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought an opened box fridge in a really good conditions and we paid a good price with insurance included. I'm so happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 3 out of 5 stars

    Th inside is too small specially the freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is too small inside the freezer needs more shelfs

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator for my new home and it has worked efficiently but the filter goes really quick with 6 month we are in our 2nd one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Wish it was bigger. Good for the two people in our household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look with front door ice service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this counter depth refrigerator as part of a major kitchen renovation. Front door ice service and sleek stainless steel features was exactly what I wanted. Would highly recommend!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay, Not Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this same unit back in 2015 and it was wonderful. Mostly quiet and loved it. We sold the home and the new owners wanted it, so we sold it to them. We purchased it again a few weeks ago for a new home. However, I don't think Whirlpool builds them the same. The ice and water dispenser is much louder now. The ice dispenser dumps ice like its trying to break through the door. It also doesn't cool evenly. We had some issues with the temperature in both the freezer and fridge side. We also noticed the insulation coming out of the sides of the stainless steel. Overall, we weren't impressed. Its like they figured out this had great reviews, and started slapping them together faster, ignoring quality control. We returned it a week after it was delivered.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Kris, we appreciate that you took the time to write a review. We apologize that the Refrigerator didn't meet your household needs. Whirlpool wish you the best of the luck on your new Refrigerator. WhirlpoolBrand

  • Rated 4 out of 5 stars

    great frig

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect in rental. Ice basket isn't as big as I'd hoped but no complaints from tenant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plenty of room in refrigerator and easy to organize with drawer space and in door shelving. I love the options for ice and water as well. Nice not to hear the constant beeping from my old one!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    OK fridge. Noisy compressor.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge but noisy. Whirlpool needs to create a field kit to install to reduce noise level. Noise is irritating in a quiet room. Status panel needs service for trim around it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Rich, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    like our new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the fridge. we were having trouble firnding one that would in the depth we have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, more modern refrigerator that is smaller than the one I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish it had a few more shelves especially in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rahim was extremely knowledgeable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased entire kitchen. Checked out pricing at other big box stores. Best Buy was definitely most competitive. I was not thrilled about having to purchase general multi-devise software support, but even with this addition price was best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Looking & Highly Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator came with enough bells and whistles that satisfied the geek in me but not too much that it intimidated the wifey. She loves the looks and ease of use. Freezer was extremely cold in recommended settings. Highly efficient and highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good hope it keeps up. I can’t really give it a fantastic it’s still new to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker shoots ice everywhere...it always ends up on the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Fridge. Has cool features that ive never seen on a fridge before. Delivery and install was also great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Counter Depth Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement refrigerator, the opening is counter depth. This seemed to be the best buy for the spot. Delivery was on time and efficient. They hooked up the water line for the ice maker and hauled away the old one. Only complaint was the controls are hard to find

    I would recommend this to a friend