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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,293 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the space in our new refrigerator. The icemaker in the door i stead of using a whole shelf is a great idea. I also love the gallon size storage in the door on the fridge side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent performance!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not too much freezer space but good enough for a small family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very well built fridge for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy replaced the unit at no cost due to a door not aligning correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ask for lee, bridgewater nj

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sales rep, great price and went out of his way. Read my google review about the bridgewater nj store for more details

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Not a bad option.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a counter depth fridge due to limited space and I don’t regret it. No issues and it keeps my food and beer cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went smoothly, on time, installed the refrigerator quickly. Neat and cleanly. Masks and social distancing was kept during the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LED lighting on the inside is amazing! The filters that show you when they have expired are amazing! It's lightweight and easy to move. I like the size of the ice cubes as well.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Not the best fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge was super loud all of the time. The space is limited because of the division in the middle of the fridge.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, JavierM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works well but handles are uneven. That’s why I give it a 3 vs 5. Best Buy came back out and said nothing they can do about it, so not sure it’s the refrigerator or installer issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker always went up. The space in the refrigerator is not good for a large family.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item fits my space and seems tone operating as it should so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whirlpool side by side counter depth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inside light cover keeps falling off, missing freezer shelves straight out of the box, not enough shelves in the fridge door, not as “fingerprint proof” as expected. Just comes off as being cheap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for a great price. Highly recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Side by side Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is just what I wanted, however, there could have been st least two more shelves in the freezers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good looks but it needs a butter area and one for the eggs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space for a side-by-side, and they give you a lot of adjustable trays for the refrigerator door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator. Finally replaced our old 23 year old fridge. Stainless steel is elegant. love the french doors doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    whirlpool refrigerator review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator overall. The freezer compartment needs a couple of shelves to increase its usable capacity. I had to order two shelves at a cost of $200.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the fridge very much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this refrigerator better because it has more room to put your milk in and it's easy to grab it. There's room in between each shoving so it makes it easier to get things and to put things in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool side by side fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Always had good luck with Whirlpool appliances.

    I would recommend this to a friend