Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel.
  • Angle. Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel.
  • Left. Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel.
  • Alt View 2. Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel.
  • Alt View 3. Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel.
  • Alt View 4. Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel.
  • Alt View 5. Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel.
  • Alt View 11. Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel.
  • Alt View 12. Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel.
  • Alt View 13. Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel.
  • Alt View 14. Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel.
  • Alt View 15. Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel.
  • Alt View 1. Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel.
  • Whirlpool - WRS571CIH In-Door-Ice Storage video 0 minutes 15 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel

Model:
WRS571CIHZ
SKU:
6136704
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,293 reviews

  • Lauren

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woderful so far. Only had it a few monthes and everything is good. Love the water and ice in the door.

    I would recommend this to a friend

  • open box item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice fridge but don't buy an open box it was further damaged when we rec'd the product no shelves in the freezer either

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy. Too hard to turn off icemaker. The interior is not well designed for storage.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey BB04, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Great fridge

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes little triangle ice cubes, how cool. Purchased to match my other appliances. Ive had it about 7 months now and all is well with it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Buyer’s Remorse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOUD LOUD!!! After ice is dispensed water line refills with a startling noise.Air filter is nice but it too is unnecessarily loud!! Talk about a bad experience the installer tells me I need a plumber because the water line valve is stuck.Says”it’s on me”when I try it myself.It moved so easily I didn’t need even need a wrench!!! Got it done after the stress over no fridge & paying a plumber for “nothing”!!!

    This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black

    No, I would not recommend this to a friend

  • Whirlpool refrig

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrig is great- the variety of spacing one can set up with the drawers allows one to customize things in the way they are used to.

    I would recommend this to a friend

  • Good price on this brand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whirlpool brand has always done a great job for me.

    This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Problems and incompetence

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motor is noisy. Doors are uneven. The installation was completeed weeks late, with many acts of incompetence (and one of maliciousness) on Best Buy's part.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey LateAndProblematic, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Great refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great though missing butter tray.

    I would recommend this to a friend

  • Great Refrigerator, Exactly What We Needed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator, Exactly What We Needed, Great Service, the gentlemen knew exactly how to setup and install our new refrigerator, thanks for great service!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Would not recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water is Luke warm at best, and comes out very slow. This is one of the nosiest refrigerators we have ever owned.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Mrnothappy, thank you for the review. We are sorry you are not happy with the design of your unit. We appreciate your feedback will document your concerns in the appropriate manner. WhirlpoolBrand

  • Thanks BestBuy!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service. Product was delivered in time and without any issues.

    I would recommend this to a friend

  • nice quality and very quiet

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with both the refrigerator side and the freezer side. Both sides hold a lot with easily adjusted shelves. Front control panel is easy to operate.

    I would recommend this to a friend
  • Best Buy Employee

    Its nice

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. That makes me happy. I will never go french door again.

    I would recommend this to a friend

  • Great for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Looks good and convenient layout.

    I would recommend this to a friend

  • Great frig

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From purchase to delivery our experience was awesome. Our salesperson was so professional and helpful. The delivery went great. Thanks

    I would recommend this to a friend

  • Excellent service and products

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good appliance and excellent service from the sales professionals to the delivery agents. They go beyond the expected

    I would recommend this to a friend

  • Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. The delivery was mediocre and they scratched the wall. And shelves were missing.

    I would recommend this to a friend

  • great value for the money

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy had a lower price point on this package than the home depot and I couldn't be happier with the delivery service. I havn't had any issues with the appliances.

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service bbetter attention and quick solving as well as fine explanation or my questions that associet gave me a great service....

    I would recommend this to a friend
Page 52, Showing 1,021-1,040 of 1,293 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.